Cynthia Amerson
Carrollton,GA
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Focused Waitress with outstanding history of handling busy restaurants with excellent service.Offering 3 year background providing high-quality service to customers.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.
Overview
5
5
years of professional experience
Work History
Hair and Makeup Artist
Self Employed Writer
Carrollton, Ga
01.2020 - Current
- Applied makeup to clients for weddings, proms, and other special occasions.
- Provided personalized consultations with clients to determine their desired look.
- Assisted customers in selecting beauty products appropriate to their skin type and color palette.
- Maintained a clean and organized workstation throughout the day.
- Advised clients on proper hair care techniques to maintain their look between appointments.
- Demonstrated knowledge of current trends in makeup application techniques.
- Created custom looks for photoshoots and fashion shows.
- Developed relationships with vendors to ensure access to quality products at competitive prices.
- Coordinated with photographers and other vendors prior to events or shoots.
- Organized client bookings and managed appointment calendar efficiently.
- Ensured compliance with health and safety regulations when applying cosmetics.
- Inspected equipment before each use to guarantee its functionality.
- Responded to customer inquiries by phone, email, and in person.
- Updated and maintained customer information records and beauty services provided.
Waitress
La chingada
Marietta, GA
06.2023 - 09.2023
- Greeted customers and provided menus
- Assisted in seating guests at tables or booths
- Took orders for food and drinks and delivered them to guests
- Checked back with customers throughout meal service to ensure satisfaction
- Replenished beverages when necessary
- Answered questions about menu items, ingredients, and pricing
- Communicated daily specials to customers
- Bussed tables as needed during peak hours
- Prepared checks accurately and processed payments promptly
- Maintained a clean work station by restocking supplies, wiping down counters
- Provided excellent customer service by addressing any complaints or concerns promptly
- Organized take-out orders efficiently according to customer requests
Waitress
La Salsa
Carrollton, GA
03.2021 - 02.2023
- Greeted customers and provided menus
- Assisted in seating guests at tables or booths
- Took orders for food and drinks and delivered them to guests
Education
High School Diploma -
Central High School
Carrollton, GASome College (No Degree) -
University of West Georgia
Carrollton, GASkills
- Guest Relations Management
- Customer Service
- Upselling
- Menu Memorization
- Price Memorization
- Performance Improvement
- Check Payment Processing
- Cash Handling
- Complaint resolution
- Scheduling
- Multi-line phone talent
- Promotional support
- High-energy attitude
- Sales expertise
- Support case resolution
- Hospitality and accommodation
- Follow-up skills
- Positive and professional
Timeline
Waitress
La chingada
06.2023 - 09.2023
Waitress
La Salsa
03.2021 - 02.2023
Hair and Makeup Artist
Self Employed Writer
01.2020 - Current
High School Diploma -
Central High School
Some College (No Degree) -
University of West Georgia