Cynthia Anderson
Louisburg,NC
Summary
Dedicated and dependable individual seeking an opportunity to equip students with the education they need to compete and succeed. I wish to expand my skills and contribute to the success of Franklin County Schools. I am an excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant/Health Unit Coordinator
Duke Raleigh Hospital
Raleigh, NC
08.2017 - 01.2024
- Prepared patients, equipment, and supplies for specific procedures and provided manual assistance as required
- Administered treatments and personal care procedures to patients, meeting individual needs with empathy and professionalism
- Assisted with admission, discharge, and transportation of patients, ensuring smooth transitions
- Managed clerical tasks, including scheduling appointments and providing general support to the department.
Communications Center Operator
Duke Raleigh Hospital
Raleigh, NC
04.2016 - 08.2017
- Provided information to callers about hospital services and scheduled appointments as needed, demonstrating strong customer service skills
- Responded appropriately to all hospital codes and overhead pages, maintaining composure in high-pressure situations
- Directed calls to the appropriate departments promptly and accurately, ensuring effective communication throughout the hospital.
Customer Service Associate/Cashier
Duke University Stores
Durham, NC
04.2015 - 04.2016
- Provided exceptional customer service, identifying needs and offering solutions to enhance the shopping experience
- Maintained accurate inventory records and ensured the cleanliness and organization of the store
- Handled cash transactions and maintained cash deposits with precision and integrity.
Executive Administrative Assistant
West Corporation
Rocky Mount, NC
07.2013 - 02.2015
- Supported executive-level staff by managing schedules, responding to inquiries, and drafting correspondence
- Handled a high volume of incoming calls and emails, demonstrating strong communication and organizational skills
- Utilized various databases and software systems to streamline administrative processes.
Education
Certificate - Nursing Assistant
Vance-Granville Community College
06.2017
Certificate - Medical Coding
Vance-Granville Community College
11.2007
Bachelor of Arts - Psychology
The University of North Carolina at Chapel Hill
05.2002
Skills
- Classroom Management
- Lesson Planning
- Curriculum Development
- Student Assessment
- Differentiated Instruction
- Classroom Technology Integration
- Student Motivation
- Parent-Teacher Communication
- Conflict Resolution
- Creative Teaching Methods
Certification
- Certified Nursing Assistant
Affiliations
- Current Vice Chair of the Franklin County Board of Health
Timeline
Nursing Assistant/Health Unit Coordinator
Duke Raleigh Hospital
08.2017 - 01.2024
Communications Center Operator
Duke Raleigh Hospital
04.2016 - 08.2017
Customer Service Associate/Cashier
Duke University Stores
04.2015 - 04.2016
Executive Administrative Assistant
West Corporation
07.2013 - 02.2015
Certificate - Nursing Assistant
Vance-Granville Community College
Certificate - Medical Coding
Vance-Granville Community College
Bachelor of Arts - Psychology
The University of North Carolina at Chapel Hill
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