CYNTHIA WALKER
Olive Branch,MS
Summary
Well-qualified Human Resource Director with proven success in improving operations and solving problems. Ready to leverage training and experience to take on new professional challenges. Well-versed in creating reports, managing talent, and driving recruitment of topnotch employees. Highly effective in strengthening relationships between employer and employee. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
Work History
Director of Human Resources Operations
Encore Steel Buildings Co.
03.2024 - 07.2024
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Served as the primary contact for employee inquiries related to pay, benefits, tax withholdings, and deductions – resolving issues efficiently while maintaining excellent customer service standards.
- Managed payroll for over 200 employees, ensuring timely and accurate disbursement of salaries each month.
Human Resources Specialist
Internal Revenue Service
09.2022 - 03.2024
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Human Resources Administrator
Conduent Business Services
11.2017 - 12.2022
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Education
Bachelor of Management Studies - Human Resources Management
Waubonsee College
Sugar Grove, IL07.2018
Skills
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Payroll Administration
- Talent Acquisition
- Employment law compliance
Salaryhistory
- Encore Steel Building, $88,000
- Internal Revenue Services, $79,100
- Conduent Business Services, $86,400
Timeline
Director of Human Resources Operations
Encore Steel Buildings Co.
03.2024 - 07.2024
Human Resources Specialist
Internal Revenue Service
09.2022 - 03.2024
Human Resources Administrator
Conduent Business Services
11.2017 - 12.2022
Bachelor of Management Studies - Human Resources Management
Waubonsee College
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