Cynthia Bailiff
Allen
Summary
Dynamic Lighting Specialist with a proven track record at AA Porter Lighting, adept in LED technology and client consultation. Excelled in enhancing environments through innovative lighting design, significantly contributing to project success and client satisfaction. Skilled in relationship building and knowledgeable in electrical systems, consistently delivering exceptional results.
Overview
20
20
years of professional experience
Work History
Lighting Specialist
AA Porter Lighting
07.2024 - Current
- Provided exceptional customer service, guiding clients through the selection process for optimal results.
- Stayed informed on advancements within the field, attending industry conferences and workshops to maintain cutting-edge expertise in lighting design techniques.
- Collaborated with architects and interior designers to create visually appealing environments through strategic lighting placements.
- Developed comprehensive bid proposals, securing contracts with new clients and expanding business relationships.
- Coordinated directly with suppliers for timely procurement of materials needed in various phases of projects.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Lighting Specialist
Lights Fantastic Pro
03.2013 - 07.2024
- Assisted in the development of new lighting products, contributing to company growth and innovation.
- Provided exceptional customer service, guiding clients through the selection process for optimal results.
- Stayed informed on advancements within the field, attending industry conferences and workshops to maintain cutting-edge expertise in lighting design techniques.
- Collaborated with architects and interior designers to create visually appealing environments through strategic lighting placements.
- Solved complex technical issues efficiently, minimizing downtime during installations or repairs.
- Coordinated directly with suppliers for timely procurement of materials needed in various phases of projects.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Showroom Lighting Sales
Lifestyles Stores
06.2005 - 03.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Parish Hill High School
Chaplin, CT05-1983
Skills
- Client consultation
- Electrical systems
- Sales support
- LED technology
- Lighting retrofit
- Lighting design
- Relationship building
- Sales presentations
- Product and service knowledge
Real Estate & New Home Construction
Worked in the Real Estate market on a guaranteed buy program with builders. Five years experience in sales for new home construction and had to complete some of the properties in the construction manager aspect.
Timeline
Lighting Specialist
AA Porter Lighting
07.2024 - Current
Lighting Specialist
Lights Fantastic Pro
03.2013 - 07.2024
Showroom Lighting Sales
Lifestyles Stores
06.2005 - 03.2013
High School Diploma -
Parish Hill High School
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