Streamlined appointment booking processes, reducing wait times and enhancing the client experience.
Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
Maintained regular client list and successfully handled walk-in customers.
Increased repeat business through excellent customer service and personalized treatment recommendations.
Body Waxer
European Wax Center
07.2015 - 07.2018
Managed time effectively during appointments, ensuring punctual completion without sacrificing service quality or client satisfaction.
Developed loyal following of clients by providing high-quality services.
Regularly attended industry training sessions to stay up-to-date on the latest trends and techniques in waxing practices for continuous improvement of service offerings.
Educated clients on proper aftercare procedures for optimal results and reduced skin irritation.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Makeup Artist
M.A.C Cosmetics
12.2012 - 01.2015
Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
Prepared skin for makeup application by cleaning, moisturizing and priming.
Answered phone calls and emails to schedule client appointments.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Volunteer
Madera Unified School District
08.2009 - 05.2012
Tutored at various competency levels to help people with reading, math and writing skills.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.