Mariah Rivera
Mount Vernon,NY
Summary
As an esthetician, I specialize in skincare and beauty treatments. I provide services such as facials, hair removal, and makeup application. My goal is to help clients enhance their natural beauty and feel confident in their own skin. I am knowledgeable about different skin types and conditions, and I can recommend personalized skincare routines and products. Additionally, I stay updated on the latest trends and techniques in the beauty industry to provide the best possible care for my clients.
I completed my esthetician training at Capri Cosmetology and Esthetics and obtained my license in Esthetics. I have four years of experience working in reputable spas and salons, where I have honed my skills and gained a deep understanding of skincare and beauty treatments. I am passionate about helping people look and feel their best, and I take pride in delivering exceptional service to each of my clients.
Overview
11
11
years of professional experience
Work History
Wax Specialist
European Wax Center
02.2023 - Current
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Maintained regular client list and successfully handled walk-in customers.
Lash Technician
The Lash Lounge
08.2021 - 09.2023
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Esthetician
Massage Envy
07.2021 - 09.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, hydra facials, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Stocked treatment rooms with proper supplies.
- Fostered friendly, warm, and exceptional customer experience.
Waitress & Lead Hostess
O’mandarin Chinese Cuisine
06.2017 - 06.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Beauty Advisor
Sally's Beauty Supply
04.2013 - 05.2017
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2026
Esthetics - Esthetics License
Capri Cosmetology Learning Center
Newburgh, NY02.2021
Skills
- Strong customer service
- Brazilian Bikini wax trained
- Ingrown Hair Prevention
- Hygiene and Cleanliness
- Strip waxing
- Client Retention Strategies
- Sensitive Skin Handling
- Social Media Marketing
- Lash Retention Strategies
- Eye Shape Analysis
- Appointment Scheduling
- Hygiene and Sanitation
- High-frequency machine use
- Skincare product knowledge
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Microdermabrasion expertise
- [State] licensed esthetician
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Customer Engagement
- Retail experience
- Client Relationship Building
Timeline
Wax Specialist
European Wax Center
02.2023 - Current
Lash Technician
The Lash Lounge
08.2021 - 09.2023
Esthetician
Massage Envy
07.2021 - 09.2023
Waitress & Lead Hostess
O’mandarin Chinese Cuisine
06.2017 - 06.2020
Beauty Advisor
Sally's Beauty Supply
04.2013 - 05.2017
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Esthetics - Esthetics License
Capri Cosmetology Learning Center