Dynamic U.S. Customs Broker with extensive experience in Global Trade Compliance, excelling in risk assessment and U.S. tariff analysis. Proven track record in enhancing trade compliance frameworks and implementing process improvements, leveraging strong analytical problem-solving and leadership skills to drive operational efficiency and mitigate compliance risks.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Global Customs Compliance Specialist
Werfen NA
Bedford, Massachusetts
06.2024 - Current
Manage risk assessments to identify potential compliance vulnerabilities within Global operations.
Collaborate with Corporate legal team to interpret regulations and implement necessary compliance changes.
Provide guidance on complex U.S. Customs and FDA regulatory issues to senior management.
Facilitate meetings between stakeholders, including executive leadership, legal counsel, and department heads, to discuss compliance matters.
Analyze risk factors related to new product development and market introduction processes.
Conduct risk assessments of current processes and procedures to identify areas of non-compliance and improvement.
Maintain an up-to-date database of U.S. Tariffs, FDA, and USDA laws and regulations pertaining to medical devices and diagnostic reagents.
Monitor changes in trade laws to advise stakeholders on necessary adjustments.
Liaised with logistics teams and freight forwarders to streamline operations and improve efficiency in processes.
Assist procurement teams in obtaining necessary permits and licenses for USDA compliance.
Provide guidance on tariff classifications, country of origin issues, duty rates, and other customs requirements.
Research and interpret rulings, compliance publications, guidelines and customs regulations.
Maintain records of all imports and exports activities according to company policies and procedures.
Senior Global Customs Compliance Specialist
WORLDVU DEVELOPMENT -ONEWEB
McLean, VA
02.2022 - 09.2022
Developed U.S. & Canada Returned goods program for RMA department resulting in cost savings for the Company.
Established internal controls and processes to support global compliance through project management and engagement of key stakeholders.
Checked adherence to import/export customs and regulatory requirements by performing quality control reviews of parts and equipment and their functionality.
Provided support to multiple divisions by assisting with compliance review and analysis on new equipment and new Global entity locations.
Managed Customs CF28 requests and responses and provided oversight feedback to legal advisors.
Coordinated Importer of Record registrations and requirements in new Global territories.
Executed compliance audits to identify global record retention accuracy and required agency reporting.
Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines and resources.
Managed and met with Global Customs brokers regularly to discuss new Entity projects and Country's Import requirements.
Analyzed data to provide insights to Legal department and recommendations for mitigating compliance risks.
Maintained global compliance frameworks, policies and documentation to support global record retention.
Performed fact-finding research on equipment by investigating, collecting, analyzing, and compiling global markets and compliance trends.
LCHB/Import Manager- District License Holder
EMBASSY FREIGHT LLC
Peabody, MA
12.2020 - 02.2022
Managed day-to-day Import and Customs operations, monitoring and overseeing compliance and supply chain.
Researched and educated direct reports and clients on U.S. Customs & Government agency regulations and requirements.
Responsible for U.S. Import Tariff Analysis, Customs post entry amendments, HTS rulings, & Company record retention.
Prepared quotes and proposals to prospective clients for Customs Brokerage and International Ocean and Air freight transportation.
Assisted direct reports with training, problem solving, and critical thinking with U.S Customs & Supply chain changes and challenges.
Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Reconciled and balanced bank records while cross referencing U.S. Customs ACH statements.
Identified process improvement opportunities and implemented new standard practices that saved time and money.
Completed internal and external audits according to established Customs Import regulations.
LCHB Manager- License Holder
DACHSER USA AIR & SEA
Boston, MA
11.2019 - 05.2020
Managed and provided U.S. Customs Import tariff and Regulatory guidance to direct reports.
Conducted regular audits ensuring accuracy and timely submissions to U.S. Customs and required Government agencies.
Partnered with Sales to ensure proper assessment of import commodities aligned with rate proposal & staffing needs.
Responsible for the Company's Boston's branch full compliance, record retention and adherence to U.S. Customs regulations.
Guided Importers on China section 301 duties and applied for retroactive refunds on excluded tariffs.
Lead communicator with various government agencies; FDA, NOAA, EPA and USDA.
Managed and submitted client's payments for all import duty, taxes, fines and penalties.
Investigated and audited past and present client Power of Attorneys ensuring validity based on Custom's guidelines.
Oversaw brokerage department adherence with domestic and international laws and organizational procedures.
Interpreted and explained Import regulations and requirements to clients and International agent offices.
Collected and analyzed import data to identify improvements for import controls and related compliance.
Trained, developed and provided performance initiatives contributing to staffs growth in Trade Compliance.
Assistant Supply Chain Manager
SLADE GORTON & CO INC
Boston, MA
01.2016 - 05.2019
Managed logistics personnel, vendors and other program stakeholders in the movement of international and domestic food service and distribution.
Coordinated and controlled the order cycle and associated cold storage chain transportation.
Executed International logistics plans for large retail accounts such as Walmart, Amazon, and Aldi.
Created cross-functional relationships with procurement, sales, quality assurance, and production to maintain customer requirements.
Tasked with developing and expanding carrier relationships to initiate cost saving measures. Key Contribution: Saved the company over 100k per year in customs broker and transportation contracts.
Responsible for keeping key stakeholders apprised of regulatory modifications and updates.
Conducted vendor monitoring and supply chain management activities in compliance with internal and external ISO and Import and Export requirements.
Boosted KPIs and continuous improvement strategies to enhance operations and meet supply chain needs.
Worked closely with Chief operating officer to deliver project requirements, develop solutions, and meet customer deadlines.
Directed investigations to verify and resolve customer and vendor complaints on shipping delays and challenges.
Managed day-to-day International and domestic logistics operations, monitoring compliance and incoming deliveries while overseeing a team of five logistics personnel.
Key contact for International compliance and Government agency related challenges and requirements.
Developed processes and metrics that supported achievement of organization's business goals.
Managed upkeep and audit of regulatory agency permit renewals and filings.
Sourced qualified candidates and conducted interviews providing insight on eligibility of role's requirements.
LCHB/Import Manager-License Holder
COMPASS FORWARDING
East Boston, MA
08.2012 - 05.2013
Company's U.S. Customs District permit holder for eligibility to conduct National customs transactions.
Managed, trained, and delegated all Import related functions to team members.
Trained and mentored staff on U.S. Import Tariff's and General rules of interpretation.
Liaison between U.S Customs and Importers enforcing Custom compliance and government agency controls.
Responsible for company and client ACH duty payments and records of all International financial transactions.
Monitored international shipments and obtained clearance from U.S. Customs and required government agencies.
Oversaw brokerage department adherence with U.S. Customs Import laws and record retention requirements.
Improved operations by working with team members and customers to identify workflow needs and provided corrective action plans.
Customs Broker Specialist
JAS FORWARDING USA INC
Lynnfield, MA
08.2008 - 11.2010
Cleared goods through customs and verified delivery to client National distribution centers.
Assisted in the Implementation process of Importer Security Filing and new regulated NVOCC carrier requirements.
Shared U.S. Customs Compliance knowledge with team members contributing to reduction of post custom entry amendments and record inaccuracies.
Improved delivery schedules for Key accounts by instituting an efficient logistics process responsible for vendor compliance.
Implemented solutions and strategies to keep clients from turning to competitive businesses.
Used excellent verbal and interpersonal skills to engage customers in conversation and effectively determine needs and production requirements.
Identified shipments requiring special handling and enforced compliance checks within the Brokerage department.
Customs Broker
LIBERTY INTERNATIONAL
Chelsea, MA
05.2006 - 08.2008
Team lead for U.S. Tariff assessment and analysis by determination of Customs General Rules of Interpretation laws.
Prioritized and organized tasks to efficiently accomplish client service goals while maintaining customs compliance.
Appointed to team lead to manage all customs requests for information and liaison between Customs officials and company clients in Boston.
Coordinated the Logistics of ocean import containers Internationally and domestically.
Key contact for controlled commodities and entry types requiring extensive research and analysis.
Filed customs entries, updates, and reported inaccuracies on import shipments in customs database.
Filed and cleared complex customs entries with minimal questions and supervision.
Audited files to verify completeness and accuracy of customs transactions based on U.S. Customs record retention laws and requirements.
Senior Global Customs Compliance Specialist at Worldvu Development -DBA OnewebSenior Global Customs Compliance Specialist at Worldvu Development -DBA Oneweb
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.