Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Barrios

Brownsville

Summary

Seasoned Human Resources leader with over 28 years of experience with proven track record of driving organizational success through strategic HR initiatives and talent management. Strong focus on team collaboration, achieving results, and adapting to changing needs. Expertise in employee relations, recruitment, performance management, and compliance. Known for excellent communication skills, reliability, and fostering positive workplace culture.

Overview

28
28
years of professional experience

Work History

Human Resource Director

Gallagher
06.2018 - Current
  • Lead HR operations for a business unit with 800–1,000 employees, ensuring strategic alignment with organizational goals.
  • Develop and execute comprehensive workforce planning and succession strategies.
  • Processed employee claims involving performance issues and harassment.
  • Implement training and professional development programs to enhance employee capabilities and career growth.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Foster a high-performance culture through motivational events and employee recognition programs.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Serve as a trusted advisor to executive leadership on all HR matters, including conflict resolution and organizational design.

Human Resources Director

Pronto Insurance
10.2008 - Current
  • Designed and implemented company-wide HR policies and procedures, aligning them with federal and state labor laws.
  • Developed and launched onboarding and orientation programs that reduced new hire ramp-up time.
  • Recruited and onboarded over 400 employees per year, ensuring a high-quality candidate experience and cultural fit.
  • Managed benefits administration, including health insurance, retirement plans, and wellness initiatives.
  • Introduced digital HR systems to streamline employee records (ADP, Ceridian Dayforce).
  • Partnered with department heads to identify training needs and implement targeted development plans.
  • Championed change management projects, effectively communicating new policies or processes throughout the organization.

Controller / HR Manager

Stewart Title of Cameron County
01.1997 - 09.2008
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Directed payroll for employees, ensuring timely and accurate compensation and tax compliance.
  • Led HR initiatives including employee relations, policy enforcement, and benefit administration.
  • Coordinating employee engagement and marketing events.


Education

B.S. - Business Administration

University of Texas At Brownsville
Brownsville, TX

Skills

  • Strategic HR Leadership
  • Employee Engagement & Relations
  • Talent Acquisition & Retention
  • HR Policy Development
  • Payroll & Benefits Administration
  • Training & Development
  • Compliance & Risk Mitigation
  • Bilingual: Fluent in Spanish

Timeline

Human Resource Director

Gallagher
06.2018 - Current

Human Resources Director

Pronto Insurance
10.2008 - Current

Controller / HR Manager

Stewart Title of Cameron County
01.1997 - 09.2008

B.S. - Business Administration

University of Texas At Brownsville

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Cynthia Barrios