Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cynthia Bass

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

18
18
years of professional experience

Work History

Operations Manager

RI Flea Market, LLC
01.2022 - Current
  • Oversaw rent collection processes, ensuring timely payments and effective follow-up on delinquencies.
  • Filed and maintained vendor tax permits.
  • Oversaw property maintenance, coordinating repairs and inspections with contractors.
  • Managed tenant/vendor relations, addressing inquiries and resolving issues to ensure satisfaction.
  • Ensured timely completion of routine business inspections, maintaining a high level of safety and compliance with regulations.
  • Ensured compliance with vendor product regulations, company policies, safety ordinances, and local laws governing retail operations.
  • Resolved customer inquiries and complaints, fostering positive shopping experiences.
  • Opened and closed business at proper times for reliable services.

Administrative Manager

Max Pollack & Company Auctioneers, LTD
04.2008 - 09.2021
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Developed and maintained filing systems for easy retrieval of documents and records management.
  • Prepared bills receivable, invoices, and bank deposits.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Used Quickbooks to stamp, code and enter invoices.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Used specialized auction software that utilized commands to create and issue catalogs describing items for sale.
  • Managed successful auctions for diverse types of assets, including real estate, vehicles, and antiques.
  • Assisted clients with post-auction procedures, such as shipping arrangements or property transfers, ensuring a seamless transaction experience.
  • Assigned items into different categories, lots and specialty auctions to increase interest and sales.
  • Wrote auction catalogs, photographed items and advertised copy for local or trade newspapers and periodicals.

Education

High School Diploma -

Classical High School
Providence
05-2000

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Planning and implementation
  • Accuracy and attention to details
  • Detail-oriented and organized
  • Dependable and responsible
  • Excellent communication

Accomplishments

Completed Requirements for Adult and Pediatric First Aid/CPR/AED (Certification valid until 2027)


2018 Personal Essay Contest Winner - Awarded the opportunity to speak on a panel about body positivity. Presented with being made a brand ambassador for Torrid Holdings Inc (NYSE: CURV). Modeled the brand at Torrid Corporate Headquarters in Los Angeles.


2008-2009 worked as a television and film extra in the major motion picture, 27 Dresses and on the critically acclaimed Showtime series, Brotherhood, where Director Michael Corrente highlighted me as a featured extra. Received two SAG credits.


1999-2008 owned and operated a personal eBay vendor business account in which I achieved Top-Rated Seller status

Timeline

Operations Manager

RI Flea Market, LLC
01.2022 - Current

Administrative Manager

Max Pollack & Company Auctioneers, LTD
04.2008 - 09.2021

High School Diploma -

Classical High School

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