Cynthia Beck
Orangevale,CA
Summary
Experienced insurance professional with 20-year career assessing auto claims, determining liability and negotiating bodily injury settlements. Detail-oriented, observant, and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
24
24
years of professional experience
Work History
Bodily Injury Claims Adjuster
Esurance/Allstate/National General
Rocklin, CA
06.2013 - Current
- Provide prompt and efficient handling of 1st and 3rd party injury claims.
- Inform customers about the claims process and answer questions regarding policies.
- Review police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Review, evaluate and handle claims to promote fair and prompt settlement.
- Ensure compliance with state regulations governing insurance industry practices.
- Negotiate settlements with policyholders, claimants, and attorneys.
Bodily Injury Claims Adjuster
Travelers Insurance
Rancho Cordova, CA
10.2009 - 06.2012
- Handled 1st and 3rd party Business Insurance claims.
- Reviewed and applied policy conditions, provisions, exclusions and endorsements.
- Ensured compliance with applicable regulations governing the processing of bodily injury claims.
- Evaluated and processed bodily injury claims according to company guidelines.
Auto Bodily Injury Claims Adjuster
USAA
Sacramento, CA
10.1999 - 08.2009
- Maintained a high level of customer service to effectively settle claims in accordance with terms and conditions of the policy contract and applicable state laws.
- Evaluated policy coverage for each claim to ensure compliance with insurance regulations.
- Investigated liability claims to determine the extent of insurance company's responsibility for payment.
- Negotiated settlements with claimants or their representatives in order to resolve disputes.
Education
High School Diploma -
Oakmont High School
Roseville, CA06-1991
Skills
- Claims Investigation
- Settlement Negotiation
- Proficiency of Bodily Injury Claims
- Coverage Assessments
- Regulatory Compliance
- Customer Service
Accomplishments
- SCLA- Senior Claims Law Associate, April 2005
- Recipient of Allstate Golden Compass award, 2020
Timeline
Bodily Injury Claims Adjuster
Esurance/Allstate/National General
06.2013 - Current
Bodily Injury Claims Adjuster
Travelers Insurance
10.2009 - 06.2012
Auto Bodily Injury Claims Adjuster
USAA
10.1999 - 08.2009
High School Diploma -
Oakmont High School
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