Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Betancourt

Sylmar,CA

Summary

Aspiring social work student committed to making a positive impact on individuals and communities. Eager to leverage a passion for social justice and empathy in fostering positive change. Possess a strong foundation in communication, active listening, and interpersonal skills. Driven to contribute to the well-being of diverse populations through learning and applying evidence-based interventions. Excited to embark on academic studies to develop comprehensive knowledge and skills in social work, ultimately aiming to make meaningful contributions to the field.

Overview

8
8
years of professional experience

Work History

Dental Receptionist

Triple Dental
Sylmar, CA
01.2023 - Current
  • Billing Department functions, including medical coding, charge entry, payment posting, and reimbursement management
  • Obtain signatures for financial documents and internal and external invoices
  • Addressed patient questions and explained diagnosis, treatment, and cost.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Verified patient's eligibility for benefits under various insurance plans.

Medical Billing

Ultimate Medical Billing
San Fernando, CA
01.2020 - 01.2023
  • Oversaw daily Billing Department functions, including medical coding, charge entry, payment posting, and reimbursement management
  • Experienced billing for Mental Health specialties and Family Medicine
  • Collaborated with medical providers and offices management to determine billing and documentation policies and certify compliance
  • Implemented the setup of new management software
  • Researched insurance policies/eligibility and educated medical staff.

Medical Assistant

Silver Orthopedic Center
Encino, CA
01.2016 - 01.2020
  • Managed incoming calls
  • Scheduled appointments and verified appointments
  • Great/Check in patients
  • Verified insurance information
  • Consulted with patients, family members, administrators, and supporting agencies concerning the needs and abilities of patients
  • Responsible for payment and co-payment collection
  • Processed prescription request
  • Explain treatment to patients
  • Filling out billing and patient forms
  • Assisted nurses in the OUT (Outpatient Treatment Unit)

Education

Bachelor of Arts - Sociology

California State University, Bakersfield
Bakersfield, CA
06-2023

Associate Degree -

Los Angeles Mission College

Skills

  • Phone and Email Etiquette
  • Learned to work effectively in a team-based environment to reach cohesive goals
  • Office Opening and Closing
  • Office Management

Timeline

Dental Receptionist

Triple Dental
01.2023 - Current

Medical Billing

Ultimate Medical Billing
01.2020 - 01.2023

Medical Assistant

Silver Orthopedic Center
01.2016 - 01.2020

Bachelor of Arts - Sociology

California State University, Bakersfield

Associate Degree -

Los Angeles Mission College
Cynthia Betancourt