Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Brinkley

Greenacres,FL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

31
31
years of professional experience

Work History

Front Desk Supervisor

Conviva
01.1993 - Current
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
  • Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
  • Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
  • Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
  • Worked effectively in fast-paced environments under four providers.
  • Enhanced claim processing efficiency by meticulously verifying insurance coverage and eligibility.

Education

High School Diploma -

James Madison High School
Norcross, GA
05.1980

Skills

  • Administrative Support
  • Maintaining Confidentiality
  • Recordkeeping Expertise
  • Scheduling Appointments
  • Data Entry
  • Medical Terminology
  • Medical Billing
  • Insurance Coverage Verification

Timeline

Front Desk Supervisor

Conviva
01.1993 - Current

High School Diploma -

James Madison High School

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Cynthia Brinkley