Cynthia Cestero

Proficient in all computer facets: Microsoft XP, Excel, Lotus Notes, Outlook, Apprise, Power Point, Margin Minder, Typing 45 WPM, Bilingual: English/Spanish Upbeat, customer-focused Sales Associate with a lot a number of years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge Upbeat, customer-focused Sales Associate with 20 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

• Sales Assistant, Janome America, Inc., Mahwah, NJ, 01/06, 03/20, Heavy dealer contact Process machine and part orders on Apprise. Issue returns and credits. Terms reversals Detail knowledge of our various sale promotions and codes, etc. Implementing and overseeing security operations. Generate and distribute weekly repack list. Package tracking Handle new accounts and termination paperwork, as well as paperwork for dealer address changes, etc. Assist DSM to ensure that our dealers are getting the best possible customer service. Reconcile dealer’s account when there is credit discrepancies. Coordinate new dealer, registration, and prospect kits.
• Marketing Representative, Verla International, New Windsor, NY, 06/03, 12/05, Marketing research and put findings on a comprehensive spread sheet. Develop new and innovative makeup lines. Source components both domestically and overseas Price labeling, shrink wrap, packaging and shipping. Determine final cost of complete Turnkey project. Direct contact with various cosmetic companies
• Direct Sales Representative, Time Warner Cable, Newburgh, NY, 04/02, 04/03, Offer introductory price to Direct TV customers. Offer various Internet packages. Upgrade existing customers. Insure timely installation. Assist customer with billing, internet and cable needs.
• Administrative Assistant, Coca-Cola Enterprises, Gainesville, FL, 11/97, 03/02, Payroll Account Payable Set up interviews and process new employees. Purchasing Responsible for daily deposits Calculate weekly commissions and hourly salaries on Kronos. Coordinate staff meetings and other departmental activities. Interface with customers to resolve issues. Process expensive reports Multi-task oriented Handle confidential matters and maintain a positive attitude when working under pressure.