Cynthia Chatelain
Alvin,TX
Summary
Highly accomplished and visionary Director of Imaging with 20 years of experience in leading and managing cutting-edge radiology departments. Committed to delivering exceptional patient care, optimizing operational efficiency, and implementing advanced imaging technologies. Seeking a challenging leadership position as a Director of Imaging to drive strategic initiatives, foster innovation, and elevate healthcare standards.
Overview
18
18
years of professional experience
Work History
Director of Imaging
Memorial Hermann Southeast Hospital
01.2007 - Current
- Spearheaded overall strategic direction and management of high-volume imaging department, overseeing team of radiologists, technologists, and support staff.
- Led implementation of advanced imaging modalities, resulting in improved accuracy, faster turnaround times, and enhanced diagnostic capabilities.
- Developed and executed quality improvement initiatives to ensure compliance with industry standards, achieving ACR accreditation.
- Streamlined operational workflows, reducing patient wait times and increasing patient satisfaction scores.
- Administered budgets, streamlined processes and maintained cost controls.
- Trained, managed and motivated team 102 radiology personnel performing over 70,000 imaging studies each year.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Fostered collaborative and innovative culture, encouraging professional development and facilitating cross-functional teamwork.
- Successfully managed department budgets, optimizing resource allocation and ensuring financial sustainability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Radiology Manager
Memorial Hermann Southeast Hospital
01.2005 - 01.2007
- Directed daily operations of busy radiology department, including scheduling, patient flow, and staff supervision.
- Developed and implemented standardized protocols and procedures to ensure consistent and high-quality imaging services.
- Introduced digital imaging system, leading to paperless environment, improved efficiency, and reduced costs.
- Oversaw training and professional development of radiology staff, enhancing their technical skills and knowledge.
- Collaborated with physicians and other healthcare professionals to optimize patient care and improve outcomes.
- Directed and motivated team of 102 professionals to deliver cost-effective and high-quality patient care.
- Maintained Press Ganey scores over 85%
- Wrote, implemented and managed all radiology policies.
- Acquired ACR accreditation for areas
Education
Associates of Science - Radiology
New Orleans, LA09.1990
Bachelor of Science - Healthcare Administration
On-line
03.2007
Skills
- Leadership and team management
- Strategic planning and implementation
- Operational optimization
- Quality improvement
- Budget management
- Regulatory compliance
- Interdepartmental collaboration
- Strong communication and interpersonal skills
- Operations and Logistics
- Leadership Development
- Budget Administration
- Administrative Leadership
- Continuous Improvement Process
- Federal Guidelines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Imaging
Memorial Hermann Southeast Hospital
01.2007 - Current
Radiology Manager
Memorial Hermann Southeast Hospital
01.2005 - 01.2007
Associates of Science - Radiology
Bachelor of Science - Healthcare Administration
On-line
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