Jodi Baldwin
Summary
Director with 25+ years of comprehensive experience overseeing daily operations of Imaging Departments. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of Imaging policies, procedures and protocols as well as strong team organization, improved workflow and team building.
Overview
15
15
years of professional experience
Work History
Director of Imaging
Pershing Hospital
Brookfield, MO
09.2023 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Recruited, hired, and trained employees on operations and performance expectations.
- Developed policies and procedures to ensure compliance with corporate standards.
- Collaborated with senior leadership to set long-term objectives for the company.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Identified opportunities for improvement in operational performance metrics.
- Managed budgeting and financial planning processes for the organization.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Manager of Imaging
Phelps Health
Rolla, MO
01.2023 - 09.2023
- Manage X-Ray, Cat Scan, MRI, Nuclear Med, Ultrasound
- Manage day to day operations, to include but not limited to policies, procedures kept in accordance with ACR, the State Inspections and Joint Commission
- Manage staff goals, milestones, continuing education, credentials, performance evaluations, corrective action, set the budget yearly, add cost increases, add yearly expected expenses, adjust staffing for labor productivity budget to balance, supplies and daily equipment maintenance
- Manage staff timecards, hours and adjust accordingly to budget
- Staff in Cat Scan and X-Ray as needed.
- Worked closely with IT personnel to troubleshoot any technical problems encountered with medical imaging systems.
- Analyzed trends in diagnostic testing volumes and adjusted staffing accordingly.
- Developed and implemented policies and procedures for the imaging department to ensure quality control standards were met.
- Monitored patient throughput in order to maximize efficiency within the imaging department.
- Served as a liaison between radiologists, technicians, physicians, nurses, administrators, and other healthcare professionals involved in patient care.
Director of Imaging and Cardiac Services
Oconee Memorial Hospital
Seneca, SC
08.2022 - 01.2023
- Manage X-Ray, Cat Scan, MRI, Nuclear Med, Ultrasound, Mammography, EKG, Echo and Cardiac Cath Lab
- Mirror the same duties as previous management positions but at a Director level of responsibility for budget, finances and day to day operations.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Implemented systems for tracking progress on key initiatives or projects.
Temporary Tech
Chattanooga Imaging
Cleveland, TN
03.2022 - 06.2022
- General X-Ray Technologist on short term basis.
Manager of Imaging
Saint Francis
Tulsa, OK
12.2021 - 03.2022
- Manage X-ray, Cat Scan, MRI, Nuclear Medicine, Ultrasound and Mammography
- Manage day to day operations, to include but not limited to policies, procedures kept in accordance with ACR, the State Inspections and Joint Commission
- Manage staff goals, milestones, continuing education, credentials, performance evaluations, corrective action, set the budget yearly, add cost increases, add yearly expected expenses, adjust staffing for labor productivity budget to balance, supplies and daily equipment maintenance
- Negotiate with outside vendors for the best possible product and costs for contracts
- Act as the lead on the new addition to the hospital to include approval on blueprints, vendors, IT, state compliance, equipment purchases etc
- Type of staff that report to me daily: Radiology Technologist including multi-modality technologist who hold certification in X-Ray, Cat Scan, MRI, Nuclear Medicine, Ultrasound and Mammography, Radiology Office Staff, Radiology Nurses, Radiology Students, Supervisors of Imaging Departments.
Manager of Imaging
Boone Hospital
Columbia, MO
02.2013 - 03.2021
- Manager of Interventional Radiology, X-Ray, Cat Scan, MRI, Nuclear Medicine, Ultrasound and Mammography
- Ensure all departments are up to date on policies and procedures in accordance with Joint Commission and American Registry of Radiology Technologist as well as the hospital policies.
- Manage staff goals, milestones, continuing education, credentials, performance evaluations, corrective action etc.
- Budget, set the budget yearly, add cost increases, add yearly expected expenses, adjust staffing for labor productivity budget to balance
- Negotiate with outside vendors for the best possible product and costs for contracts
- Manage multi-million-dollar Imaging projects to include, construction, new equipment and act as the clinical expert.
- Amount and type of staff that report to me daily: 80+Radiology Technologist including multi-modality technologist who hold certification in Cat Scan, Interventional Radiology, MRI, Nuclear Medicine, Ultrasound and Mammography, Radiology Office Staff, Radiology Nurses, Radiology Students, Charge Technologist, Supervisors of Imaging Departments.
- Analyzed trends in diagnostic testing volumes and adjusted staffing accordingly.
- Assisted in training new employees on operating procedures for all imaging systems.
Supervisor
Boone Hospital
Columbia, MO
02.2013 - 03.2017
- Supervisor- Interventional Radiology, Cat Scan, X-Ray, and Out Patient Clinic
- Interview, select and train all staff, including Radiology Technologist, Cat Scan Technologist, Interventional Technologist, Office Staff and Students
- Monitor Quality Assurance, Policies and Procedures
- Assist with the build and implementation of a new medical records system
- Prepare budget, and supplies for all departments
- Amount and type of staff that reported to me: 40+ Radiology Technologist including multi-modality technologist who hold certification in Cat Scan and Interventional Radiology, Radiology Office Staff, Radiology Nurses, Radiology Students.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Radiology, Phlebotomy and Clinic Assistant
St. Johns (Mercy)
Springfield, MO
01.2009 - 02.2013
- Responsible for Radiology
- In charge of budget for Radiology, supplies and staffing
- Phlebotomy- Blood draws, HCG, Flu Swab, basic clinic assistance
- Room patients, take medical history and assist the physician.
Education
B.A. Business Administration -
Columbia College
02.2020
Ultrasound, Abdominal and Vascular -
Southwest Missouri Allied Health
01.2006
A.A.S. Radiology -
Kishwaukee Community College
01.1999
Sauk Valley Community College
01.1997
Skills
- Project Management
- Staff Development
- Staff Management
- Budget Control
- Business Administration
- Operations Management
- Project Coordination
- Cross-Functional Team Leadership
- Verbal and Written Communication
- Crisis Management
- Rules and Regulations
- Hiring and Retention
Timeline
Director of Imaging
Pershing Hospital
09.2023 - Current
Manager of Imaging
Phelps Health
01.2023 - 09.2023
Director of Imaging and Cardiac Services
Oconee Memorial Hospital
08.2022 - 01.2023
Temporary Tech
Chattanooga Imaging
03.2022 - 06.2022
Manager of Imaging
Saint Francis
12.2021 - 03.2022
Manager of Imaging
Boone Hospital
02.2013 - 03.2021
Supervisor
Boone Hospital
02.2013 - 03.2017
Radiology, Phlebotomy and Clinic Assistant
St. Johns (Mercy)
01.2009 - 02.2013
B.A. Business Administration -
Columbia College
Ultrasound, Abdominal and Vascular -
Southwest Missouri Allied Health
A.A.S. Radiology -
Kishwaukee Community College
Sauk Valley Community College