Cynthia Conn
Avon,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Howard Hanna Real Estate
08.2009 - Current
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Prepared and presented contracts and other legal documents to clients.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
Office Manager/Licensed Customer Service Representative
Douglas Conn Insurance Agency, Inc/Allstate Ins
10.2007 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained a high level of industry knowledge through continuous professional development and training courses.
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
- Assisted in the training of new hires by sharing best practices, product knowledge, and proven sales techniques.
- Streamlined administrative tasks such as processing applications, updating records, collecting premiums to ensure smooth operations.
Education
Bachelor of Science - Elementary Education
Kent State University
Kent, OH12.1990
Skills
- Organizational Skills/Detail-Oriented
- Relationship Building
- Adaptable in Learning New Concepts
- Teamwork and Collaboration
Timeline
Real Estate Agent
Howard Hanna Real Estate
08.2009 - Current
Office Manager/Licensed Customer Service Representative
Douglas Conn Insurance Agency, Inc/Allstate Ins
10.2007 - Current
Bachelor of Science - Elementary Education
Kent State University
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