Cynthia Contreras
Fort Worth,TX
Summary
Detail-oriented associate with expertise in inventory optimization and order processing. Bilingual in English and Spanish, enhances customer experiences through effective communication and personalized service. Committed to continuous improvement and skill development to contribute effectively within AHF Aids Healthcare Foundation.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
Lewisville, USA
09.2025 - Current
- Assisted customers in product selection, ensuring satisfaction and meeting individual needs.
- Provided personalized recommendations based on customer preferences and purchase history.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Achieved high satisfaction ratings through timely order completion and effective product selections.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
WAREHOUSE ASSOCIATE
Wal-Mart
Fort Worth, USA
06.2020 - 02.2025
- Received, verified, and stored incoming material. Selected required quantity of material for processing.
- Communicated with supplier via email to address discrepancies in shipment quantities and documentation.
- Recorded shipment details such as date, time, and pallet count, ensuring accurate data entry and scheduling of incoming trucks.
- Staged material in proper location for shipment and loads on trailer.
- Packaged material to ensure protection of parts in transit.
- Assisted in the training and education of new employees to maintain standard operating procedure with staff.
- Ensured that all merchandise was safely and securely packed and labeled for shipping.
- Maintained an impeccable record of meeting all deadlines in terms of stocking, retrieving, preparing, and shipping processes.
- Kept diligent record of all inventory merchandise entering and exiting the warehouse.
- Worked to quickly identify any missing, lost, or damaged materials and immediately find resolution.
- Conducted audits of storage locations and resolved inventory discrepancies to maintain accurate inventory levels.
- Inspected received shipments for quality and quantity accuracy, ensuring compliance with standards and reducing errors.
- Inspected products for defects and accuracy of count and weight.
- Communicated with supervisors and co-workers to ensure smooth operations.
- Operated forklifts and pallet jacks to transport inventory efficiently within warehouse.
Education
Associate of Arts -
Tarrant County College
Fort Worth, Tx05-2020
High School -
Green B Trimble Technical High School
Fort Worth, Tx06-2016
Skills
- E-commerce Logistics
- Order Accuracy Monitoring
- Customer Order Tracking
- Inventory Management
- Microsoft Excel
- Loading & Unloading Trucks
- Sorting and organizing
- Time management
- Task Prioritization
- Attention to detail
- Customer service
- Teamwork and communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Digital Personal Shopper
Walmart
09.2025 - Current
WAREHOUSE ASSOCIATE
Wal-Mart
06.2020 - 02.2025
Associate of Arts -
Tarrant County College
High School -
Green B Trimble Technical High School