Khatrina Mejia
Waianae,Hawaii
Summary
Energetic and results-driven individual with a robust experience in customer engagement and online retail. Recognized for elevating client satisfaction through outstanding service and effective time allocation. Highly skilled in thriving under pressure, meeting targets, and demonstrating versatility in various tasks. Multilingual in English, Tagalog, and Ilokano, offering a broad communication range to support diverse client needs.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
03.2023 - 09.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up, ensuring timely and accurate delivery of over 50 orders daily
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route
- Maintained high satisfaction ratings from customers for completing orders quickly and making excellent product selections
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality
Crew Member
Honeybee Foods Corporation (Jollibee)
12.2020 - 07.2021
- Worked front counter and drive-thru, serving 100+ customers daily
- Took orders, prepared meals, and processed more than 50 transactions per shift
- Efficiently managed multiple tasks simultaneously without compromising quality
- Provided exceptional customer service, promptly addressing concerns and resolving issues
- Collaborated with teammates and followed management instructions, enhancing team performance
- Handled high-pressure situations effectively, ensuring a safe and orderly environment
Education
Associate in Administration of Justice -
Honolulu Community College
Honolulu, HI12.2024
High School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI05.2022
Skills
- Customer Service
- Attention to Detail
- Collaboration
- Time Management
- Adaptability
- E-commerce Expertise
Timeline
Digital Personal Shopper
Walmart
03.2023 - 09.2023
Crew Member
Honeybee Foods Corporation (Jollibee)
12.2020 - 07.2021
Associate in Administration of Justice -
Honolulu Community College
High School Diploma -
Governor Wallace Rider Farrington High School
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