Cynthia Corona
Yucca Valley,CA
Summary
At Big Lots, as a Merchandising Assistant Store Manager, I led a team to enhance store performance and customer satisfaction, mastering visual merchandising and team leadership. By fostering a positive culture and strategic merchandise placement, I significantly contributed to achieving sales targets, demonstrating exceptional problem-solving and relationship-building skills.
Overview
7
7
years of professional experience
Work History
Merchandising Assistant Store Manager
Big Lots
10.2017 - Current
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
Education
Diploma -
Yucca Valley High School
Yucca Valley, CA06.2015
Skills
- Visual Merchandising Expertise
- Staff Training and Development
- Workflow Management
- Pricing strategy
- Merchandise planning
- Product Merchandising
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Multitasking
- Problem-solving abilities
- Organizational Skills
- Team Leadership
- Relationship Building
- Self Motivation
- Pricing Updates
Timeline
Merchandising Assistant Store Manager
Big Lots
10.2017 - Current
Diploma -
Yucca Valley High School