Summary
Work History
Education
Skills
Timeline
Generic

Cynthia Critchley

Dallas,TX

Summary

Dedicated front desk agent with proven skills in guest relations and effective communication. Committed to enhancing client experiences through exceptional service and efficient time management.

Work History

Front Desk Agent

2 Boys Photography
Dallas, TX
2024 - 2025
  • Greeted and assisted clients, ensuring positive first impressions and effective communication.
  • Managed appointment schedules, optimizing time management for photographers and clients.
  • Handled client inquiries via phone and email, providing information about services and pricing.
  • Processed payments and maintained accurate financial records for transactions.

Mail Sorter

Lyneer Staffing Solutions
Carrollton, TX
2023 - 2024
  • Sorted incoming mail to ensure accurate and timely distribution.
  • Operated sorting machines efficiently to maintain workflow productivity.
  • Assisted team members in organizing packages based on destination codes.
  • Monitored quality control measures to minimize errors in mail processing.

Busser/Food Runner/Cashier

Fuzzy Taco Shop
Euless, TX
2022 - 2023
  • Assisted servers by promptly clearing and resetting tables for optimal guest experience.
  • Maintained cleanliness and organization of dining area, ensuring adherence to health and safety standards.
  • Collaborated with kitchen staff to facilitate timely delivery of food and beverage orders.
  • Monitored stock levels of utensils and dining supplies, notifying management of shortages.

Shift Leader

Taco Bell
Mount Pleasant, TX
2020 - 2022
  • Supervised team members to ensure efficient service and adherence to quality standards.
  • Trained new employees in operational procedures and customer service techniques.
  • Coordinated shift schedules to optimize staffing levels during peak hours.
  • Monitored inventory levels and assisted with supply orders to prevent shortages.

Education

Dallas County Community College
Dallas, TX

High School Diploma -

Pearce High School
Richardson, TX
05-2009

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling
  • Hospitality services
  • Time management
  • Credit and cash payments
  • Guest relations
  • Oral and written communications
  • Listening skills
  • Administrative skills
  • Microsoft office
  • Front office support
  • Administrative support
  • Clerical duties
  • Documentation

Timeline

Front Desk Agent

2 Boys Photography
2024 - 2025

Mail Sorter

Lyneer Staffing Solutions
2023 - 2024

Busser/Food Runner/Cashier

Fuzzy Taco Shop
2022 - 2023

Shift Leader

Taco Bell
2020 - 2022

Dallas County Community College

High School Diploma -

Pearce High School

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