Cynthia Culpepper
Midland,TX
Summary
Dynamic Assistant Manager with a proven track record at Coconut Beach Tanning - Midland, excelling in team motivation and customer satisfaction. Leveraged strong communication and time management abilities to enhance service quality, achieving a significant reduction in cash discrepancies. Skilled in recruiting, fostering a positive work environment, and ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Coconut Beach Tanning - Midland
03.2016 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Server
Outback Steakhouse
03.2015 - 11.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma - Basic General Studies
Lee High School
Midland, TX05.2013
Skills
- Team motivation
- Customer rapport
- Recruiting and interviewing
- Orientation and training
- Customer service and satisfaction
- Reporting and documenting
- Customer Relations
- Professionalism
- Time management abilities
- Communication Skills
Timeline
Assistant Manager
Coconut Beach Tanning - Midland
03.2016 - 02.2018
Server
Outback Steakhouse
03.2015 - 11.2015
High School Diploma - Basic General Studies
Lee High School
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