Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Dean

Fairfield,CA

Summary

Dynamic Cook Supervisor at AMPM Arco with a proven track record in enhancing food quality and staff productivity. Skilled in staff training and problem resolution, I successfully reduced food waste while maintaining high standards of hygiene. Committed to exceptional customer service, I fostered strong relationships to ensure satisfaction and engagement.

Overview

8
8
years of professional experience

Work History

Cook Supervisor

AMPM Arco
09.2021 - Current
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.

Associate

Walmart
02.2017 - 06.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Rio Linda Liquor
03.2017 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Rio Linda High School
Rio Linda, CA
06.1986

Skills

  • Problem resolution
  • Relationship building
  • Client relations
  • Call management
  • Staff training
  • Excellent customer service
  • Customer Orders
  • Time management

Timeline

Cook Supervisor

AMPM Arco
09.2021 - Current

Cashier

Rio Linda Liquor
03.2017 - 09.2019

Associate

Walmart
02.2017 - 06.2020

Rio Linda High School

Similar Profiles

CREATE PROFILE
Cynthia Dean