Summary
Overview
Work History
Education
Skills
Licenses
Timeline

Cynthia De Santos

Summary

I am seeking a position that will enable me to use my strong organizational skills and educational background to help and work with people. I strive to stay focused on delivering exceptional service and support in every interaction.

Overview

12
12
years of professional experience

Work History

Certified Pharmacy Technician

Walmart
07.2024 - Current

● Executed prescription fulfillment tasks efficiently.

● Counting, labeling, and packaging medication orders.

● Assisting with prescription renewals/refills.

● Receiving deliveries and stocking medications/supplies.

● Regularly checking stock and updating inventory.

● Process recalled and expired pharmaceuticals.

● Assisting patients/clients with a friendly and positive attitude.

● Answering customers questions and resolving their concerns.

● Promoting pharmacy services and products.

● Maintaining a clean and hygienic work environment.

  • Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.

Lead Pharmacy Technician

CVS Pharmacy
Brooklyn, NY
02.2013 - 08.2023

● Supervised pharmacy technicians and coordinated day-to-day assignments.

● Maintained an orderly and tidy work environment to support optimal performance.

● Answered incoming phone calls and addressed questions from customers and healthcare providers.

● Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.

● Inventory Specialist; processing and shipping of expired and recalled pharmaceuticals.

● Immunizer Certified

● Assisted the pharmacist with scheduling of the pharmacy team and flu clinic organizations.

● Customer service with an upbeat positive attitude in person and via telephone.

Education

Certificate - Medical Assistant

Sanford–Brown, New York, NY

Certificate - Pharmacy Technician

Sanford–Brown, New York, NY

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Insurance billing
  • Team collaboration
  • Workflow optimization

Licenses

PTCB

Timeline

Certified Pharmacy Technician - Walmart
07.2024 - Current
Lead Pharmacy Technician - CVS Pharmacy
02.2013 - 08.2023
Sanford–Brown - Certificate, Medical Assistant
Sanford–Brown - Certificate, Pharmacy Technician
Cynthia De Santos