Summary
Overview
Work History
Education
Skills
Certification
KEY QUALIFIERS
PERSONAL
Languages
Timeline
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Cynthia Dillenbeck

Warwick,New York

Summary

Experienced sales leader with a proven track record of driving revenue growth through dynamic team leadership and innovative strategies. Skilled in building strong client relationships and delivering articulate presentations that inspire and motivate teams and clients. Passionate about achieving results and exceeding expectations in a fast-paced sales environment. Adept at identifying growth opportunities and implementing effective solutions to drive business success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Northeast Territory Manager

PROSOMNUS SLEEP TECHNOLOGIES
10.2024 - 05.2025
  • Managed a diverse portfolio of clients across various specialties, demonstrating adaptability and industry knowledge in the dangers of "OSA" Obstructive Sleep Apnea.
  • Provided exceptional customer service, maintaining high levels of satisfaction among existing accounts.
  • Established credibility as an industry expert by staying current on relevant news developments.
  • Maintained detailed records on all client interactions utilizing CRM systems, ensuring accurate and up-to-date information for forecasting and performance evaluation.
  • Connected solution capabilities directly to client pain points using consultative selling techniques.
  • Conducted comprehensive product demonstrations for prospective clients, effectively communicating features and benefits that aligned with their specific needs.
  • Boosted sales revenue by cultivating strong relationships with key clients in the Northeast region.
  • Contributed to event marketing, sales and brand promotion.

Northeast Regional Sales Manager

ORTHOGRID SYSTEMS, INC.
09.2023 - 11.2024
  • Generated sales for this pioneering company that developed a data-driven / AI powered, intraoperative Orthopedic digital surgical assistance platform to navigate precision hip repair / replacement and trauma bone repair surgical procedures.
  • Territory management at every level of the sales cycle, from Procurement/Purchasing, VAC committees and C-Level decision-makers, to present our innovative technology.
  • Targeted hospital orthopedic and trauma departments, specialty orthopedic clinics, and ASC’s to introduce OrthoGrid Hip AI and OrthoGrid Trauma, our artificial intelligence driven technology.
  • Worked in tandem with, and supported distribution teams and independent sales representatives, to generate business, and assist with hospital clinical evaluations and on-boarding.
  • Attended academic meetings, national trade shows and sales conferences to promote our AI technology solutions.

Vice President of Provider Services - NORTHEAST & MID-ATLANTIC REGIONS

CORONIS HEALTH, LLC
05.2021 - 09.2023
  • Managed northeast and mid-Atlantic regional sales for this global provider of Revenue Cycle Management (RCM) services.
  • Met with C-Level management to evaluate their financial status and to introduce our capabilities in managing all aspects of their revenue cycle from billing to receivables and payables.
  • Targeted strategic IPA’s and MSO’s
  • From 2022 on, worked collaboratively with McKesson Corporation’s sales team to be introduced to their full network of customers with the goal of selling our RCM service capabilities.
  • Responded to Requests For Proposals (RFP’s) for prospective accounts seeking added information about pricing and terms.
  • RESULTS:
  • As a Direct Sales Representative for one year, met or exceeded quota every quarter.
  • Sold and closed the first sale ($500K) in the new McKesson/Coronis joint venture, to a surgical center in Pittsburgh, PA, as well as one of the largest Orthopedic institutes in NJ ($650K)

Northeast & MidAtlantic Regional Sales Manager

EXSCRIBE, INC.
08.2016 - 04.2021
  • Managed and grew a territory extending from Maine to Virginia and West to Pennsylvania.
  • Contacted C-Level orthopedic practice management to introduce and present our electronic health records (EHR) systems.
  • Prepared and delivered proposals and negotiated final pricing, delivery and payment terms.
  • Worked in tandem with our installation team to ensure timely installs and training of the client’s staff.
  • RESULTS:
  • Ranked as the top sales producer for two consecutive years (2018, 2019); sold and onboarded 18 new orthopedic groups, including Ortho Rhode Island, a 250 Provider group spread across northern New England.

Northeast Regional Sales Manager / Electronic Health Records Sales Consultant

PHOENIX ORTHO, LLC
04.2012 - 08.2016
  • Conducted continuous prospecting to generate leads targeting orthopedic practices or hospital orthopedic departments.
  • Met with prospective accounts to conduct detailed work flows throughout their practice and to identify areas in which our products would be of primary benefit to them; arranged site visits to accounts currently utilizing the solution.
  • Attended and participated at regional and national trade shows (AAOE, AAOS, etc.)
  • RESULTS:
  • Built regional sales from $0 to more than $1.1 Million in a highly competitive region.

Education

Bachelor of Arts - Political Science And Government

State University of New York At New Paltz
New Paltz
06-1998

AAS - Liberal Arts

Orange County Community College
Middletown, NY

Skills

  • CRM proficiency
  • Product demonstration
  • Intraoperative aid
  • Skilled in Microsoft Office tools
  • Hospital sales
  • Technical product information
  • Negotiation of pricing agreements
  • Customer retention
  • Territory management

Certification

OPERATING ROOM CREDENTIALED

KEY QUALIFIERS

  • PROVEN CONSULTATIVE SALES / MANAGEMENT / BUSINESS DEVELOPMENT SKILLS
  • MULTI-TASKING TEAM LEADER
  • CONSISTENT PRODUCER / QUICK TO LEARN
  • EFFECTIVE COMMUNICATOR (oral and written)
  • ORGANIZED PLANNER / DECISION MAKER
  • INTERACTS PROFESSIONALLY AT ALL LEVELS

PERSONAL

  • Competitive
  • Organized
  • Knowledgeable
  • Detail Minded
  • Motivated
  • Professional
  • Goal Driven
  • Focused
  • Resourceful

Languages

Arabic
Limited Working

Timeline

Northeast Territory Manager

PROSOMNUS SLEEP TECHNOLOGIES
10.2024 - 05.2025

Northeast Regional Sales Manager

ORTHOGRID SYSTEMS, INC.
09.2023 - 11.2024

Vice President of Provider Services - NORTHEAST & MID-ATLANTIC REGIONS

CORONIS HEALTH, LLC
05.2021 - 09.2023

Northeast & MidAtlantic Regional Sales Manager

EXSCRIBE, INC.
08.2016 - 04.2021

Northeast Regional Sales Manager / Electronic Health Records Sales Consultant

PHOENIX ORTHO, LLC
04.2012 - 08.2016

Bachelor of Arts - Political Science And Government

State University of New York At New Paltz

AAS - Liberal Arts

Orange County Community College