Cynthia Duran
Bronx,NEW YORK
Summary
Asset Protection Specialist prevents theft and fraud and encourages safety program compliance to reduce store loss. Reviews CCTV and exception reports, monitors security and audits surveillance to identify and investigate incidents. Performs duties safely and with demonstrated integrity by focusing on business objectives while supporting key asset protection and operational responsibilities.
Overview
6
6
years of professional experience
Work History
Asset Protection Specialist/Sales Associate
Gap Inc
10.2022 - 03.2024
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
- Provided professional services and support in a dynamic work environment.
- Got Promoted within a year of being in the company due to my performance and strong customer service.
Visual Merchandiser
UNIQLO
01.2019 - 10.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
- Applied effective time management techniques to meet tight deadlines.
- Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
- Worked with store managers to implement new displays, promotions and store layout changes.
Sales Associate
Polo Ralph Lauren
09.2018 - 12.2019
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Trained new employees on company policies and strong sales techniques
- Investigated current trends and innovative techniques to create unique displays.
- Managed efficient cash register operations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Bachelor of Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY09.2026
Skills
- Sales Expertise
- Store Opening and Closing
- Multitasking and Organization
- Data Analysis
- Team Training
- Detail Oriented
Languages
Spanish
Full Professional
Timeline
Asset Protection Specialist/Sales Associate
Gap Inc
10.2022 - 03.2024
Visual Merchandiser
UNIQLO
01.2019 - 10.2022
Sales Associate
Polo Ralph Lauren
09.2018 - 12.2019
Bachelor of Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York
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