Cynthia E Bainyor Arrey
Forney
Summary
Dedicated healthcare professional with seven years of experience in patient care coordination. Manages patient interactions while ensuring confidentiality and effective communication among healthcare teams. Emphasizes collaboration and adaptability to meet evolving patient needs. Experienced in medical software and patient scheduling.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Care Representative
Legend Senior Living
Flower Mound, TX
03.2026 - 09.2026
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Trained new nursing assistants on best practices in patient care and facility protocols, fostering a supportive team environment.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
Pharmacy Service Representative(Fertility Dept)
CVS Caremark
Woonsocket, Rhode Island
06.2021 - 08.2022
- Processed online medication orders via phone, ensuring timely delivery for patients.
- Managed sensitive and confidential patient information with strict adherence to privacy protocols.
- Responded to customer inquiries regarding medications, dosages, and prescription refills, providing clear and accurate information.
Pharmacy Technician
CVS Pharmacy
Lewisville, Texas
01.2020 - 09.2020
- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
- Delivered exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Educated patients about services and care options, enhancing their understanding of available resources.
- Collaborated with healthcare teams to ensure seamless communication and continuity of care for residents.
Patient Care Technician
Living Hope Family Center
Houston, Texas
12.2017 - 01.2020
- Supported nurses in delivering direct patient care, ensuring patients' hygiene and comfort through bathing, dressing, and feeding.
- Monitored vital signs and reported any changes to healthcare team.
- Facilitated patient mobility through turning, positioning, and ambulating, promoting comfort and safety.
- Maintained clean and safe environment for patients by sanitizing surfaces regularly and following infection control guidelines closely.
- Reported any suspected cases of abuse or neglect per protocol while maintaining patient confidentiality.
Pharmacy Technician
CVS Pharmacy
Houston, Texas
06.2018 - 12.2019
- Collaborated with pharmacists to measure, count, and label prescriptions accurately, minimizing errors and ensuring patient safety.
- Facilitated medication labeling with precise dosage instructions and clear patient information for optimal understanding.
- Coordinated prescription orders at counter, drive-thru, and delivery service to ensure timely fulfillment and customer satisfaction.
- Provided assistance to patients with OTC medications and medical supplies.
- Conducted accurate inventory with effective management and regular cycle counts.
Education
Bachelor of Science (B.S.) - Nursing
Chamberlain University
Irving, Texas12-2024
Associate in Science (A.S.) - Biology
Houston Community College
Westheimer, Houston, Texas05-2019
Skills
- Patient-focused care
- Patient confidentiality
- Conflict Resolution
- Teamwork
- Customer service
- Time Management
- Organization and Prioritization
- Organizational skills
- Critical Thinking
Certification
- Basic Life Support (CPR & AED) Program
- Licensed [ RN ] - [ 07 /31/ 2028].
- American Heart Association, Crowley, TX.
- Chamberlain University, Irving, Texas, Aug 2024
- Awarded - Certificate of Achievement in Introduction to Perioperative Nursing.
Languages
English
Native
Timeline
Patient Care Representative
Legend Senior Living
03.2026 - 09.2026
Pharmacy Service Representative(Fertility Dept)
CVS Caremark
06.2021 - 08.2022
Pharmacy Technician
CVS Pharmacy
01.2020 - 09.2020
Pharmacy Technician
CVS Pharmacy
06.2018 - 12.2019
Patient Care Technician
Living Hope Family Center
12.2017 - 01.2020
Associate in Science (A.S.) - Biology
Houston Community College
Bachelor of Science (B.S.) - Nursing
Chamberlain University