Cynthia Ellis
Rainbow Community Development Center
Silver Spring,MD
37
years of professional experience
Project Manager experienced in healthcare and business development. Delivered successful outcomes in compliance and client support initiatives through exceptional organizational skills and leadership of cross-functional teams. Case Manager with expertise in problem-solving and relationship building, coordinating complex projects to ensure regulatory compliance and enhance client outcomes.
Work History
Case Manager
7 Months- Coordinated comprehensive service plans for clients with complex needs, optimizing access to community resources and services.
- Collaborated with multidisciplinary teams to deliver holistic care tailored to individual client needs.
- Supported clients in navigating community resources, enhancing access to essential services.
- Facilitated discussions between clients, families, and healthcare providers to improve understanding and care coordination.
- Facilitated communication between clients and service providers in clients' preferred languages, enhancing resource utilization and achieving superior outcomes.
- Documented case notes and client interactions in compliance with organizational standards.
Business Development and Analyst
2 Years 2 Months- Led the team to build and maintain the company's ISO/IEC 27001 ISMS documentation, control mapping, and operational evidence.
- Collaborated with cross-functional teams to support readiness for NIST SP 800-53 based compliance and audit support for multiple federal engagements.
- Coordinated and acted as point of contact for internal and external auditors, facilitating remediation efforts across teams to address gaps prior to audits and certification activities.
- Directed business development for federal, state, and county contracts, overseeing all phases from bidding to project management, driving successful project execution.
Project Manager and Estate Executor
8 Years 7 Months- Managed healthcare issues with physicians, hospitals, hospice, the Veterans Administration, and Medicare while ensuring the welfare of 2 patients under HIPAA standards and guidelines.
- Coordinated stakeholder meetings, ensuring communication and alignment on project objectives while managing emergencies with FEMA, Insurance Companies, Mortgage Lenders, Attorneys, Realtors, Inspectors, Contractors, Utility Companies, and Probate and Magistrate Judges.
- Coordinated stakeholder meetings to align project objectives, addressing emergencies with FEMA, insurance companies, mortgage lenders, attorneys, realtors, inspectors, contractors, utility companies, and probate and magistrate judges.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Managed healthcare issues with physicians, hospitals, hospice, The Veterans Administration as well as Medicare while maintaining the welfare of 2 patients under HIPAA standards and guidelines.
Specialty Sales Representative
1 Year 11 Months- Delivered comprehensive product presentations to medical staff, emphasizing clinical benefits and usage.
- Cultivated relationships with healthcare professionals to enhance product awareness and drive sales.
- Analyzed market trends and customer feedback to refine sales strategies and improve client engagement.
- Collaborated with cross-functional teams to develop strategic sales initiatives and promotional materials.
Senior Pharmaceutical Sales Specialist
1 Year 10 Months- Developed and executed strategic sales plans to achieve product launch objectives and market penetration goals by 135%.
- Cultivated strong relationships with healthcare professionals to enhance product visibility and adoption.
- Mentored junior sales representatives on product messaging and territory management techniques, improving regional outcomes and national ranking.
- Collaborated with cross-functional teams to refine marketing strategies, increasing brand awareness and customer engagement.
- Analyzed market trends and competitor activities to pinpoint growth opportunities within assigned territories.
Professional Sales Consultant
1 Year 10 Months- Cultivated strong relationships with healthcare providers to enhance client engagement and loyalty.
- Developed and implemented sales strategies to drive product awareness and market penetration.
- Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
- Collaborated with cross-functional teams to align marketing efforts with sales objectives.
Senior Healthcare Consultant /District Hospital Re
15 Years 11 Months- Led cross-functional teams to implement healthcare solutions, enhancing patient outcomes and operational efficiency.
- Developed strategic frameworks for healthcare policy compliance, ensuring alignment with regulatory standards and best practices.
- Analyzed healthcare data to identify trends and inform decision-making processes for client projects.
- Mentored junior consultants on project management methodologies, fostering professional growth and knowledge sharing within the team.
Education
Bachelor of Science - Chemistry
Skills
Case management
Compliance knowledge
Pharmaceutical expertise
Consumer safety
Health regulations
Time management
Organizational skills
Problem-solving
AI knowledge
Relationship building
Cybersecurity compliance
Crisis Intervention
Affiliations
- President of Board of Directors of Bethesda Blues and Jazz Foundation, Washington DC
- Life Member and Board Director of Alpha Kappa Alpha Sorority Inc. Nationally
- Wings for Joy Inc., Board Member of Montgomery County, Maryland
- Jack and Jill of America, Montgomery County, Maryland
Timeline
Case Manager
Rainbow Community Development Center
11.2025 - 06.2026Read More
Business Development and Analyst
Crowned Grace International
09.2023 - 11.2025Read More
Project Manager and Estate Executor
Chatham County Probate Court and Ellis Estate
01.2017 - 08.2025Read More
Specialty Sales Representative
Omeros/ InVentiv Health
01.2015 - 12.2016Read More
Senior Pharmaceutical Sales Specialist
AstraZeneca Pharmaceuticals
02.2014 - 12.2015Read More
Professional Sales Consultant
Shionogi Inc.
03.2012 - 01.2014Read More
Senior Healthcare Consultant /District Hospital Re
Pfizer Inc.
06.1989 - 05.2005Read More
Savannah State University
Bachelor of Science from Chemistry
Read More