CYNTHIA FALLATIK
Kissimmee,FL
Summary
Dedicated customer service professional with strong skills in empathy, patience, and accuracy. Proven ability to enhance customer satisfaction through efficient checkout processes and effective issue resolution.
Dependable professional recognized for a strong work ethic and integrity in customer service roles. Committed to streamlining processes and enhancing customer satisfaction through attentive service and accurate transaction management.
Overview
21
21
years of professional experience
Work History
Catering/Cashier
Hilton Orlando
02.2015 - Current
- Highly proficient at using point-of-sale systems.
- Assist in maintaining accuracy and reconciling daily sales reports.
- Provides exceptional customer service by addressing their needs and resolving issues promptly.
- Loves to be part of a team that helps improves checkout efficiency during peak hours.
- Streamlines the checkout processes by reducing wait times for customers during busy periods.
- Greets customers entering store and responded promptly to their needs.
Catering/Cashier
Universal Studio Orlando
10.2014 - Current
- Highly proficient at using point-of-sale systems.
- Assist in maintaining accuracy and reconciling daily sales reports.
- Provides exceptional customer service by addressing their needs and resolving issues promptly.
- Loves to be part of a team that helps improve checkout efficiently during peak hours.
- Streamlines the checkout process by reducing wait time for customers during busy periods.
- Greets customers entering store and responds promptly to their needs.
Catering/Cashier
Gaylord Palms Resort & Convention Center
02.2006 - 09.2020
- Highly proficient at using point-of-sale systems.
- Assist in maintaining accuracy and reconciling daily sales reports.
- Provides exceptional customer service by addressing their needs and resolving issues promptly.
- Loves to be part of a team that helps improves checkout efficiency during peak hours.
- Streamlines the checkout process by reducing wait times for customers during busy periods.
- Greets customers entering store and responds promptly to their needs.
Education
Associate of Science - Business Administration And Management
Valencia Community College
Orlando, FLSkills
- Customer assistance
- Time management skills
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
Timeline
Catering/Cashier
Hilton Orlando
02.2015 - Current
Catering/Cashier
Universal Studio Orlando
10.2014 - Current
Catering/Cashier
Gaylord Palms Resort & Convention Center
02.2006 - 09.2020
Associate of Science - Business Administration And Management
Valencia Community College