Michael Tawfik
Bayonne,NJ
Summary
Proven in delivering exceptional customer service and guest relations, honed at East Coast Catering and Fontana Pizza. Skilled in equipment management and food safety compliance, I excel in fast-paced environments, ensuring operational excellence and cleanliness. My strong work ethic and communication abilities contribute to significant improvements in customer satisfaction and event success.
Overview
2
2
years of professional experience
Work History
Catering Server/Cashier
East cost Catering
Bayonne, NJ
06.2023 - 12.2024
- Loaded supplies and food into delivery vans and unloaded at events.
- Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Used clear communication to relay food and drink orders to kitchen staff.
- Provided exceptional customer service, addressing guests' needs and inquiries promptly.
Volunteer
St Abanoub & St Antonious Coptic Orthodox Church
Bayonne
01.2023 - 04.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Cashier
Fontana Pizza
Bayonne, NJ
04.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bayonne High School
Bayonne, NJ06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Written and verbal communication
- Guest relations
- Equipment management
- Food safety compliance
Languages
English
Professional
Arabic
Professional
Timeline
Catering Server/Cashier
East cost Catering
06.2023 - 12.2024
Cashier
Fontana Pizza
04.2023 - 01.2024
Volunteer
St Abanoub & St Antonious Coptic Orthodox Church
01.2023 - 04.2024
High School Diploma -
Bayonne High School
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