Brittany Diekneit
Denver,CO
Summary
Dedicated catering server and in house server with a proven ability to manage guest inquiries and resolve service issues promptly. Skilled in multitasking and effective communication, ensuring a positive dining experience.
Overview
5
5
years of professional experience
Work History
Catering Server/Cashier Trainer
Corner Bakery Cafe
Denver, Colorado
08.2024 - Current
- Set up and arranged dining areas for optimal guest experience.
- Communicated effectively with kitchen staff for timely service.
- Managed guest inquiries and resolved any service issues promptly.
- Collaborated with team members to ensure smooth event operations.
- Followed safety and hygiene protocols during food handling and service.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Loaded supplies and food into delivery vans and unloaded at events.
Server
First Watch Daytime Cafe
Aurora, CO
11.2022 - 07.2024
- Provided attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Managed cash register operations, processing payments and handling transactions.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu knowledge and customer service standards.
- Recommended menu items and specials to enhance guest satisfaction.
- Addressed customer inquiries and resolved concerns efficiently and courteously.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
The Cheesecake Factory
Columbia, MD
01.2021 - 09.2022
- Provided attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Managed cash register operations, processing payments and handling transactions.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu knowledge and customer service standards.
- Recommended menu items and specials to enhance guest satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Prairie View High School
Henderson05-2014
Some College (No Degree) - Nutrition
Community College of Aurora
Aurora, Colorado, COSkills
- Food safety
- Event logistics
- Cash register operation
- Food presentation
- Menu recommendations
- Customer service
Timeline
Catering Server/Cashier Trainer
Corner Bakery Cafe
08.2024 - Current
Server
First Watch Daytime Cafe
11.2022 - 07.2024
Server
The Cheesecake Factory
01.2021 - 09.2022
High School Diploma -
Prairie View High School
Some College (No Degree) - Nutrition
Community College of Aurora