Cynthia Galindo

• Answered phone calls and responded to questions and concerns.
• Handled telephone inquiries regarding appointments and work in process.

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• Developed positive customer relationships through friendly greeting and excellent service.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Trained new team members using approved training materials and information.

• Developed positive customer relationships through friendly greeting and excellent service.
• Processed and retrieved customer special orders.
• Addressed customer needs, responding to specific requests.
• Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

• Coordinated shift workers for inventory receiving, auditing and restocking.
• Reported employee behavioral issues, losses and customer complaints to upper-level management.
• Managed daily cash intake by counting out registers and tabulating profits.
• Communicated with other shift managers to facilitate continuum of customer service.