Cynthia Gamboa
Yuma,AZ
Summary
Well-qualified Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty Yuma
10.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations. Simultaneously working with 10-15 clients and caring for each one's needs.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Real Estate Agent
Century 21 Action Group
04.2017 - 10.2019
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing. 100 percent closing for each buyer.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Office Manager
Farmers Insurance Company
12.2014 - 08.2015
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering requisitions, stocking, and receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow. Sales increased by 60 percent.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Licensed Insurance Agent
State Farm
06.2014 - 12.2014
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service. Obtained 45 new clients from elite referrals.
Enrollment Eligibility Representative
United Healthcare Group
12.2008 - 06.2014
- Managed high-volume caseloads while maintaining strict adherence to privacy regulations and confidentiality protocols.
- Streamlined workflow for faster application processing, resulting in improved turnaround times.
- Continuously sought professional development opportunities to stay current on industry trends, policy changes, and best practices in the field of benefits administration.
- Enhanced client satisfaction by efficiently processing eligibility applications and addressing inquiries. Serviced an average of over 54 clients a day.
Education
Certificate of The JTPA Program - Business Administration And Management
Arizona Western College
Yuma, AZ08.1996
High School Diploma -
Kofa High School
Yuma, AZ06.1992
Real Estate License - Real Estate
Griffin Realty
Yuma, AZ03-2017
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation expertise
- Management and Team Leader Experience
- Able to work under duress
- Tech-Savvy
- FLUENT IN English/Spanish
- Exceptional Customer Service and Relations
Timeline
Real Estate Agent
Keller Williams Realty Yuma
10.2019 - Current
Real Estate Agent
Century 21 Action Group
04.2017 - 10.2019
Office Manager
Farmers Insurance Company
12.2014 - 08.2015
Licensed Insurance Agent
State Farm
06.2014 - 12.2014
Enrollment Eligibility Representative
United Healthcare Group
12.2008 - 06.2014
Certificate of The JTPA Program - Business Administration And Management
Arizona Western College
High School Diploma -
Kofa High School
Real Estate License - Real Estate
Griffin Realty
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