Cynthia Garcia
Corpus Christi,TX
Summary
Dedicated clerical worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
16
16
years of professional experience
Work History
Clerical Worker
Toledo Finance
01.2023 - Current
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
- Collected on delinquent accounts to reduce overdue balances.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through phone and email correspondence.
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Achieved successful settlements by skillfully negotiating terms agreeable to both parties involved in disputes.
- Assisted in training new hires on company policies, procedures, and best practices for effective debt collection techniques.
Bookkeeper
Boat N Net
04.2015 - 12.2019
- Provided support during audits by supplying requested documentation promptly and accurately.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Handled day-to-day accounting processes to drive financial accuracy.
- Inspected account books and recorded transactions.
Accounts Payable Clerk
Quality Ready Mix
03.2010 - 03.2012
- Assisted in software migration projects, contributing to seamless transitions for Accounts Payable operations.
- Reconciled bank accounts to verify accuracy of cash records.
- Assisted manager in conducting internal audits to analyze findings.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
Office Manager
Fox Nursery
02.2008 - 03.2010
- Enhanced financial accuracy by regularly reconciling company accounts and producing accurate financial reports.
- Streamlined financial processes by implementing efficient bookkeeping systems and procedures.
- Ensured compliance with tax regulations by maintaining organized records and submitting accurate filings on time.
- Managed payroll operations effectively, ensuring timely payments to employees while also minimizing errors in calculations or deductions.
Skills
- Time Management
- Research Capabilities
- Attention to Detail
- Scheduling Appointments
- Office Equipment Operation
- Microsoft Office Proficiency
- Teamwork and Collaboration
- Problem Solving
- Bookkeeping
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clerical Worker
Toledo Finance
01.2023 - Current
Bookkeeper
Boat N Net
04.2015 - 12.2019
Accounts Payable Clerk
Quality Ready Mix
03.2010 - 03.2012
Office Manager
Fox Nursery
02.2008 - 03.2010
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