Cynthia Gaytan
Rosharon
Summary
Motivated professional with a background in customer service and hands-on industries. Proficient in Microsoft Office and skilled in managing customer interactions, with a strong focus on adaptability and problem-solving. Bilingual and dedicated to continuous professional growth, thriving in both office and industrial environments.
Overview
3
3
years of professional experience
Work History
BDC Sales Rep
Gulf Coast
Angleton
02.2025 - Current
- Cultivated relationships with new and existing clients, contributing to sales revenue growth.
- Responded to customer inquiries, complaints, and requests in a timely manner.
- Updated and shared knowledge of company products, services, policies, and pricing to enhance client interactions.
- Participated in training sessions to stay current with new products, services, technology.
- Worked closely with other departments to ensure effective communication between teams.
- Maintained up to date report of monthly sales for manager to review using Excel.
Helper
Performance
Bay City
10.2024 - 01.2025
- Located missing pipe instruments per drawings, ensuring accurate placement using coordinates and elevations.
- Assisted in installing missing instruments, valves, and spools to complete system functionality.
- Managed documentation for material requisitions and safety procedures, streamlining daily reporting process.
- Cut, prepped, and beveled pipes using hand and power tools such as grinders, bandsaws, and measuring tapes.
Structural Welder
ICS
Freeport
06.2024 - 10.2024
- Executed stick welding to fabricate durable structures and supports.
- Practiced TIG welding techniques to improve precision and quality.
- Cut, prepped, and ground materials for efficient fabrication of structures and supports.
- Assisted in cutting, beveling, and hydro testing pipes to ensure quality and durability.
Waitress
Taqueria Las Tapatias
Alvin
07.2023 - 05.2024
- Served and assisted 50-60 customers per shift on average.
- Delivered prompt and courteous service in a fast-paced environment to enhance customer experience.
- Collaborated with coworkers, kitchen, and managers to maintain high customer satisfaction levels.
- Responsible for assisting customers in payment transactions.
- Trained 1-2 new servers monthly on customer service and point-of-sale systems to ensure smooth operations.
Education
B.A.T - Industrial Management
Brazosport College
Lake Jackson, TX05-2028
Associate of Applied Science - Office Administration
Brazosport College
Lake Jackson, Texas05-2026
High School Diploma -
Angleton High School
Angleton, Texas05-2024
Skills
- Microsoft Office proficiency (Word, Excel, PowerPoint, Project)
- Customer service skills
- Time management and organization
- Interpersonal communication
- Cash handling and transaction processing
- Administrative support
- Multitasking ability
Languages
- Spanish
- English
Timeline
BDC Sales Rep
Gulf Coast
02.2025 - Current
Helper
Performance
10.2024 - 01.2025
Structural Welder
ICS
06.2024 - 10.2024
Waitress
Taqueria Las Tapatias
07.2023 - 05.2024
B.A.T - Industrial Management
Brazosport College
Associate of Applied Science - Office Administration
Brazosport College
High School Diploma -
Angleton High School