Summary
Overview
Work History
Skills
Certification
Languages
Websites
Timeline
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CYNTHIA GONZALEZ

Chicago,IL

Summary

Diligent Export Coordinator experienced handling international exports. Proactive and hardworking with detail-oriented and methodical nature. Over 15 years of experience in logistics, international shipping and export regulations. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Excellent multitasking, time management, and verbal communication. Reputation for resolving problems and improving customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Export Coordinator

Sobel Shipping Network
01.2023 - Current
  • Achieved faster response times to client inquiries by streamlining internal communication within the organization.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
  • Managed export of hazardous materials in compliance with applicable laws and regulations
  • Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
  • Initiated and maintained customer master profiles to correct information and offer consistent service.
  • Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
  • Prepared and assembled documents to facilitate exports.
  • Minimized shipment delays by proactively identifying potential issues and addressing them promptly.
  • Reduced costs for the company by negotiating favorable rates with carriers.
  • Supported continuous improvement initiatives by regularly reviewing processes and implementing necessary updates to enhance efficiency.
  • Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement.
  • Managed the accurate preparation of all necessary documentation avoid complications during customs clearance..
  • Oversaw cargo claims to investigate and resolve loss or damage issues during transit.

International Export Supervisor

Aries Global Logistics
06.2019 - 01.2023
  • Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials
  • Formed strategic partnerships, established metrics and participated in complex negotiations
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
  • Coordinated with operators to boost profits by 150%
  • Resolved employment-related disputes through proactive communication
  • Oversaw project logistics using industry expertise and independent judgment
  • Coached employees through day-to-day work and complex problems
  • Entered data, generated reports and produced tracking documents
  • Trained new staff on job duties, company policies and on Cargowise for smooth onboarding

Air Cargo Specialist

TransGroup
05.2018 - 05.2019
  • Negotiated and arranged transport of goods with shipping or freight companies
  • Created documents for customs exportation
  • Advised clients on transportation and payment methods
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Assembled many shipments per day and prepared all shipping documentation
  • Preforming 100% compliance audits in order to obtain accuracy on all exports

Export Control Coordinator

DSV Global Transport And Logistics
01.2014 - 05.2018
  • Maintained and applied up-to-date knowledge of TSA rules & regulations and policies governing export
  • Monitored for signs of inconsistencies and escalated issues to management
  • Produced, reviewed and submitted documentation to facilitate smooth cargo movements
  • Insured cargo against loss, damage or theft
  • Coordinated, scheduling booking
  • Tracking, billing shipments
  • Followed all company policies and procedures to deliver quality work
  • Oversaw average of 20% increase monthly

Skills

  • Hazardous Materials Handling
  • Cargowise expertise
  • Rate negotiation
  • Customs regulations / compliance management
  • Critical thinking
  • Detail-oriented
  • Planning and Coordination
  • Performance maximization
  • Leadership skills / onboarding and Training
  • Multitasking
  • Billing management
  • Problem-solving aptitude

Certification

  • Radioactive
  • Hazardous
  • Battery Specialist

Languages

Spanish
Native or Bilingual

Timeline

Export Coordinator

Sobel Shipping Network
01.2023 - Current

International Export Supervisor

Aries Global Logistics
06.2019 - 01.2023

Air Cargo Specialist

TransGroup
05.2018 - 05.2019

Export Control Coordinator

DSV Global Transport And Logistics
01.2014 - 05.2018

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CYNTHIA GONZALEZ