Cynthia Green
Naperville,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Organic Life
Naperville, Illinois
11.2022 - Current
- Prepared fresh, organic meals following standardized recipes and safety guidelines.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained cleanliness of kitchen areas and dining spaces to ensure health compliance.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Customer Service Representative
American Access Casualty
Downers Grove, Illinois
12.2018 - 11.2022
- Resolved customer complaints through effective communication and problem-solving.
- Assisted customers with policy inquiries and claim processes.
- Managed customer accounts and updated information in the database.
- Collaborated with claims adjusters to facilitate efficient service delivery.
Customer Service Representative
The Results Company
Streator, Illinois
09.2015 - 11.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted regular follow-up calls with customers after resolving their issues.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Morton East High School
Cicero, IL09-2026
Skills
- Customer service
- Food safety
- Conflict resolution
- Team collaboration
- Time management
- Data Collection
- Safe food handling
- Problem resolution
- Administrative support
- Documentation
Timeline
Food Service Worker
Organic Life
11.2022 - Current
Customer Service Representative
American Access Casualty
12.2018 - 11.2022
Customer Service Representative
The Results Company
09.2015 - 11.2018
Morton East High School