Cynthia Greene
Las Vegas,NV
Summary
Detail-oriented team player with strong organizational and customer service skills. Ability to handle multiple projects simultaneously with a high degree of accuracy including extensive Point of Sale experience.
Overview
24
24
years of professional experience
Work History
Document Preparation Specialist
EZ DMV LLC.
07.2021 - 12.2023
- State of NV registered and screened for Documentation Preparation.
- Enhanced document quality by meticulously proofreading and editing content for accuracy, grammar, and formatting before submitting to NV Department of Motor Vehicles.
- Assisted clients as needed in navigating complex forms or understanding technical jargon present within their documents while maintaining a patient and empathetic demeanor.
- Increased customer satisfaction by delivering high-quality documentation tailored to their specific needs and requirements.
Sales Manager and Dispatcher
Vista Landscape Center
11.1999 - 03.2020
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Provided customers with information on products and services.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Communicated with customers to provide delivery updates and resolution.
Education
Associate of Arts - Fine Arts
University of Bridgeport
Bridgeport, CT05.1979
Skills
- Time Management
- Workflow Management
- Customer Service
- Organizational Abilities
- Attention to Detail
- Problem Solving
Timeline
Document Preparation Specialist
EZ DMV LLC.
07.2021 - 12.2023
Sales Manager and Dispatcher
Vista Landscape Center
11.1999 - 03.2020
Associate of Arts - Fine Arts
University of Bridgeport
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