Cynthia Griffiths
Lansing,IL
Summary
I am looking for a position that will enable me to use my many years of emergency services and/or customer service. I have been through various computer upgrades with LPD and Joanns. Willing to learn new skills that may be required.
Overview
32
32
years of professional experience
Work History
Cashier/Stocker Associate
Joanns Fabric and Crafts
Schererville, IN
05.2020 - Current
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
911 Telecommunicator
Lansing Police Department
Lansing , IL
06.2005 - 06.2019
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
- Liaised between public and police department, strengthening relationships, communications and trust between neighbors and police.
Bank Teller
First National Bank of Illinois
Lansing, IL
10.2004 - 06.2005
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
911 Dispatcher
Placerville Police Department
Placerville , CA
04.2001 - 08.2004
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
Emergency Department Admitting Clerk
Marshall Hospital
Placerville , CA
11.1994 - 08.2004
- Obtained information by contacting appropriate personnel or patients.
- Recorded inquiries and calls into computer system.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Data Entry Clerk
Alverno Clinical Laboratories
Hammond, IN
09.2023 - Current
- Reviewed source documents for accuracy and completeness before entering the data into the system.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Followed established procedures for proper completion of forms, reports, and logs. Worked alone and also as a member of the team to validate accuracy.
Education
GED -
Placerville Adult School
Placerville , CA05.1995
Skills
- Customer Service
- Able to work with constant interruptions
- Gather accurate insurance and personal information from patient and update in the computer system
- Assist distressed patients and their families
Timeline
Medical Data Entry Clerk
Alverno Clinical Laboratories
09.2023 - Current
Cashier/Stocker Associate
Joanns Fabric and Crafts
05.2020 - Current
911 Telecommunicator
Lansing Police Department
06.2005 - 06.2019
Bank Teller
First National Bank of Illinois
10.2004 - 06.2005
911 Dispatcher
Placerville Police Department
04.2001 - 08.2004
Emergency Department Admitting Clerk
Marshall Hospital
11.1994 - 08.2004
GED -
Placerville Adult School