Summary
Overview
Work History
Skills
Timeline
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Cynthia Henley

Covington,GA

Summary

Dynamic Property Manager and Manufacturing Production Supervisor with a proven track record at Extra Space Storage Inc. and Kalera Inc. Excelled in enhancing tenant relations and boosting production efficiency by over 20%. Skilled in rent collection and customer service, adept at resolving issues and driving revenue growth through exceptional communication and strategic planning.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Property Manager

Extra Space Storage Inc.
02.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.

Manufacturing Production Supervisor

Kalera Inc.
01.2022 - 12.2023
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
  • Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Oversaw loading and unloading of packages in warehouse.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Skills

  • Customer service-focused
  • Rent collection
  • Exceptional oral and written communication skills
  • Tenant relations
  • Answering customer service calls

Timeline

Property Manager

Extra Space Storage Inc.
02.2022 - Current

Manufacturing Production Supervisor

Kalera Inc.
01.2022 - 12.2023

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Cynthia Henley