Cynthia Hernandez
Tacoma,WA
Summary
Experienced professional with a background in retail and hospitality, showcasing strong organizational and leadership skills. Proven ability to manage daily operations, improve efficiency, and ensure compliance with legal regulations. Skilled in customer service, inventory control, and team collaboration. Motivated by a creative and passionate commitment to helping others, I bring a unique perspective to problem-solving and thrive in dynamic work environments.
Overview
5
5
years of professional experience
Work History
Budtender
Zipscene
Tacoma, WA, WA
11.2022 - Current
- Performed daily opening and closing duties including cleaning tasks as assigned.
- Maintain inventory accuracy, and contribute to a positive team atmosphere.
- Assist customers in product selection, ensure compliance with legal regulations.
General Manager
Superfine Sweet Shope
Bentonville, AR
01.2022 - 06.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including staffing, scheduling, inventory control, customer service and sales.
- Responsible for weekly bank deposit.
Lead Manager
Oven and Tap
Bentonville, AR
08.2018 - 06.2022
- Performed basic operations and assisted with cash handling and reporting, price changes, merchandise handling and open and closing duties.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
LMT - Massage Therapy
Alexandar Natural School of Therapeutics
Tacoma, WA08.2023
Skills
- Customer service
- Communication skills
- Inventory and organization
- Massage therapy
- Problem solving
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Budtender
Zipscene
11.2022 - Current
General Manager
Superfine Sweet Shope
01.2022 - 06.2022
Lead Manager
Oven and Tap
08.2018 - 06.2022
LMT - Massage Therapy
Alexandar Natural School of Therapeutics
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