Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Herrera

Dewey-Humboldt,AZ

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support. Experienced Courtesy Clerk bringing Number years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Compassionate Job Title assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Experienced Job Title knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Hardworking individual available Number hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves Number to Number customers daily.

Overview

13
13
years of professional experience

Work History

Courtesy Clerk/Cashier/Stocker

Frys Super Market
11.2021 - 02.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Caregiver

Instant Care Of Arizona
08.2015 - 03.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Cashier/Customer Service Relations

Barnes & Noble
03.2011 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Education

Associate Of Applied Science - Aquatic Biology

Fullerton College
Fullerton, CA
08.1991

Bachelor Of Applied Arts And Science - Criminology

University of Nevada - Las Vegas
Las Vegas, NV
09.1988

High School Diploma - Advanced Placement Courses

Shadow Mountain High School
Phoenix, AZ
04.1983

Skills

  • Positive Attitude
  • Strong Work Ethic
  • Outgoing and Friendly
  • Patience and Tolerance
  • Flexible Schedule
  • Safety awareness
  • Product and service knowledge
  • Process Improvement
  • Quality Control
  • Respectful and Compassionate
  • Dependable and Responsible
  • Patient Care
  • Daily living assistance
  • Basic Housekeeping
  • Personal Hygiene Assistance
  • Emotional Support
  • Strong Ethics
  • Meal Preparation
  • Housekeeping tasks
  • Relationship Building
  • Compassionate Care
  • First aid and safety
  • Flexible schedule and availability
  • Medication and Appointment Reminders

Timeline

Courtesy Clerk/Cashier/Stocker

Frys Super Market
11.2021 - 02.2024

Caregiver

Instant Care Of Arizona
08.2015 - 03.2021

Cashier/Customer Service Relations

Barnes & Noble
03.2011 - 05.2015

Associate Of Applied Science - Aquatic Biology

Fullerton College

Bachelor Of Applied Arts And Science - Criminology

University of Nevada - Las Vegas

High School Diploma - Advanced Placement Courses

Shadow Mountain High School
Cynthia Herrera