Cynthia Hessler
Waco,TX
Summary
Accomplished HR Clerk at Dealers Electrical Supply Co.
Proven track record in enhancing document management processes, leveraging computer literacy for efficiency. Achieved significant improvements in administrative tasks, ensuring high levels of HR policies adherence. Attentive Human Resources Clerk with years of clerical experience in fast-paced environment. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and deal effectively with questions or concerns. Establishes and maintains productive working relationships with co-workers and officials while preserving high level of confidentiality required in HR environment.
Overview
31
31
years of professional experience
Work History
Human Resources Clerk
Dealers Electrical Supply Co.
09.2022 - Current
- Put together and send out New Hire packets to various locations
- Gather new hire information from employees
- Follow up with employees either by letters or phone calls for information
- Put together and send out 90-day effective health benefits packets
- Maintain and keep updated all documents for new hire packets and 90- day effective health benefits packets
- Enroll, make changes, and terminate employees into Imagine360 and AllPay data bases
- Assist employees on how to locate in network health providers
- Maintain employees benefits files
- Cover Reception for lunch
- Back up mail room when needed
Credit Assistant
Dealers Electrical Supply Co.
02.2022 - 09.2022
- Processes and verify credit applications
- Process payments on over due accounts
- Search property records via county websites
- Prepare written notifications for overdue accounts
- Meet monthly deadline for processing lien notices
Shipping Assistant
Washington Bulb Co.
09.2008 - 03.2016
- Process fresh cut flower orders
- Create & maintain files for truck vendors
- Print, proof, post order and invoices
- Create daily load sheet
- Enter orders for various stores into Navision
- Run and create UPC land box labels for various stores
- Schedule UPS and FedEx shipments
- Type air bills
- Make cargo flight reservations
- Back up front desk when needed
Cashier
Safeway
01.2007 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Farmers Insurance Agency
09.2004 - 03.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Receive and process payments
- Prepare Auto Quotes
Facilities Office Service Coordinator
Synopsys
10.1995 - 09.2000
- Coordinate campus moves
- Implemented and managed the recycling program
- Created and maintained web pages for the HR/Facilities Departments
- Reorganized and managed the mail room
- Updated, published and distributed the Synopsys' Voice and Data directory
- Coordinator building consolidations
- Managed the reception Staff
Receptionist
Synopsys
01.1994 - 10.1995
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Reynolds High School
Fremont, CA06.1982
Skills
- HR policies
- Team Player
- HR Policies Compliance
- Maintaining files
- Employee Relations
- Computer Literacy
- Monitoring
- Document Management
- Administrative Skills
Timeline
Human Resources Clerk
Dealers Electrical Supply Co.
09.2022 - Current
Credit Assistant
Dealers Electrical Supply Co.
02.2022 - 09.2022
Shipping Assistant
Washington Bulb Co.
09.2008 - 03.2016
Cashier
Safeway
01.2007 - 06.2008
Customer Service Representative
Farmers Insurance Agency
09.2004 - 03.2006
Facilities Office Service Coordinator
Synopsys
10.1995 - 09.2000
Receptionist
Synopsys
01.1994 - 10.1995
High School Diploma -
Reynolds High School
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