Cynthia Hilery

• Streamlined patient registration process by implementing efficient workflows and reducing wait times.
• Enhanced patient satisfaction with improved communication strategies and timely resolution of issues.
• Developed a comprehensive training program for new employees, ensuring thorough understanding of job responsibilities and hospital policies.
• Optimized staff scheduling to maintain adequate coverage during peak hours, minimizing patient wait times and improving service quality.
• Reduced employee turnover rate by fostering a positive work environment and providing ongoing support for professional development opportunities.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.

• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
• Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Managed care from admission to discharge.

• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

Administer PPDs to inmates,performed PT/INR draw

Self-directed with astute judgment skills

Conducted inspections of equipment before, during and after shift to immediately resolve issues

safety and care of inmates

identify change of conditions promptly notifying Physicians

• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.