Cynthia Hornsby
Summary
Calendar for Management and team meetings and events.
Organized all food for meeting and up coming client events. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
16
16
years of professional experience
Work History
Community Specialist
Mainstay Life Services
03.2014 - 02.2020
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Assisted in implementation of community support services in alignment with needs.
- Produced crisis management and intervention plans for communities in need.
- Liaised with community members, recommending resources and programs.
- Developed and implemented programs to meet social service needs of community.
- Helped individuals to provide education and understanding of available social services.
- Provided assistance to members of community to navigate complex social service systems.
- Acted as main point of contact between management, clinical staffs and external community.
- Connected individuals with available and relevant resources.
Administrative Assistant
Life Pittsburgh
03.2004 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Bachelor of Science - Theology
North Carolina School of Theology
06.2021
Skills
- Community Organization
- Program Activities
- Vendor Contracts
- Performance Goals
Timeline
Community Specialist
Mainstay Life Services
03.2014 - 02.2020
Administrative Assistant
Life Pittsburgh
03.2004 - 04.2019
Bachelor of Science - Theology
North Carolina School of Theology
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