Summary
Overview
Work History
Education
Skills
Timeline
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Kristine Panarello

Braddock,PA

Summary

Motivated, self-starter that has the ability to work individually or with a team. Motivated to maintain customer satisfaction. A very good critical

thinker, looking to use my communication and team building skills to obtain a position where I can contribute to the company.

Overview

5
5
years of professional experience

Work History

Community Living Specialist

Mainstay Life Services
Pittsburgh, PA
03.2022 - Current
  • Support people with every day needs including achievement of personal health & wellness goals.
  • Engagement in their communities, and exploration of their unique skills and gifts so they achieve the good things in life.
  • Provide high-quality support services, ensuring that people with intellectual disabilities and autism lead fulfilling lives.
  • Provided companionship - including assistance with walking, cleaning and meal preparation
  • Maintained and updated all medical records, tracked and distributed medication

Contact Representative

Internal Revenue Service, IRS
, PA
11.2019 - 07.2022
  • Provide technical assistance to individuals and/or business primarily through telephone interaction.
  • Develop, analyze and evaluate information involving the research of computerized records by accessing multiple database systems.
  • Follow procedures to protect taxpayers and their information.
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
  • Identify and document recurring customer issues to determine standardized working solutions, to build on a knowledge-base

Activities Assistant

Jewish Association On Aging
Pittsburgh, PA
03.2019 - 11.2019
  • Organized social activities for the enjoyment, intellectual stimulation and psychological well-being of residents.
  • Technical support: maintained database of volunteers on Microsoft Excel; maintained digital calendar of events using Microsoft Publisher
  • Maintained documentation as required by state and federal regulations

Education

Woodland Hills High School
Pittsburgh, PA

Skills


  • Written and oral communication
  • Analyzing data
  • Time Management
  • Problem Solving
  • Organization

Timeline

Community Living Specialist

Mainstay Life Services
03.2022 - Current

Contact Representative

Internal Revenue Service, IRS
11.2019 - 07.2022

Activities Assistant

Jewish Association On Aging
03.2019 - 11.2019

Woodland Hills High School

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Kristine Panarello