Open To Work
Cynthia Jett
Looneyville,WV
Work Preference
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Nationaly Certified Pharmacy Technician
Roane General Hospital
Spencer
09.2017 - Current
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
- Promoted compliance with state regulations by properly labeling medications and ensuring controlled substances were securely stored.
- Boosted productivity by organizing inventory, ensuring efficient replenishment of stock, and minimizing waste.
- Facilitated the procurement process for special order medications to ensure timely delivery for patients in need.
- Prepared sterile compounding products under strict aseptic conditions for IV therapy or chemotherapy treatments as needed.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Nationally Certified Pharmacy Technician
Walmart
Spencer, WV
10.2007 - 09.2017
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
- Facilitated the procurement process for special order medications to ensure timely delivery for patients in need.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
GED -
Herbert Hoover High School
Elkview, WVMedical Administrative Assisting
WV Career College
Charleston, WVSkills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Pharmaceutical Calculations
- Team Collaboration
- Prescription Interpretation
- Pharmacist support
Certification
- CPhT - Certified Pharmacy Technician
- Inpatient Sterile Compounding
- Non-Hazardous Chemo Therapy
Affiliations
- National Association of Boards of Pharmacy
- West Virginia Board of Pharmacy
Timeline
Nationaly Certified Pharmacy Technician
Roane General Hospital
09.2017 - Current
Nationally Certified Pharmacy Technician
Walmart
10.2007 - 09.2017
Medical Administrative Assisting
WV Career College
GED -
Herbert Hoover High School