Cynthia Jimenez
Surprise,AZ
Summary
Clerical Specialist with proven track record of high productivity and efficient task completion. Expertise in data entry, record keeping, and customer service management. Strong time management, communication, and problem-solving skills enhance office operations. Dedicated to delivering quality results with speed and accuracy.
Overview
18
18
years of professional experience
Work History
Clerical Specialist
Dicks Sporting Goods Distribution Center
Goodyear, AZ
04.2019 - Current
- Compiled data and generated reports for management review.
- Verified accuracy of data entered into computer systems prior to processing.
- Developed forms and templates used by clerical staff in daily operations.
- Operated standard office equipment including copiers, printers, fax machines.
- Processed customer orders and maintained accurate records of transactions.
- Scanned documents into digital format for storage in databases or archives.
- Assisted with special projects as needed such as mailings or filing system updates.
- Maintained confidentiality of sensitive information and documents.
- Scheduled pickups for outbound shipments according to customer specifications.
- Monitored inventory levels and requested restocking when needed.
- Managed database entries related to manifesting processes.
- Developed relationships with vendors and suppliers to ensure accurate delivery of goods.
- Entered data into computer system accurately and timely.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Sales Associate
Ross Dress for Less
Surprise, AZ
10.2011 - 08.2015
- Organized store by returning merchandise to proper areas and restocked displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Sales Associate
JCPenney
Glendale, AZ
10.2007 - 08.2011
- Organized promotional displays and arranged merchandise on counters to drive sales.
- Maintained cleanliness of checkout area, including, registers, and floors.
- Balanced daily transactions using computerized point-of-sale system.
- Operated cash register accurately, processing payments by various methods.
- Processed returns and exchanges according to store policies.
- Restocked shelves with merchandise to ensure availability.
- Executed additional duties as assigned by management.
Education
High School Diploma -
Chowchilla Union High School
Chowchilla, CA06-2006
Skills
- Data entry
- Report generation
- Effective communication
- Attention to detail
- Problem solving
- Relationship building
- Microsoft Excel
- Critical thinking
Languages
Spanish
Native/ Bilingual
Timeline
Clerical Specialist
Dicks Sporting Goods Distribution Center
04.2019 - Current
Sales Associate
Ross Dress for Less
10.2011 - 08.2015
Sales Associate
JCPenney
10.2007 - 08.2011
High School Diploma -
Chowchilla Union High School