Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Jones

Albuquerque,NM

Summary

Accomplished Flight Attendant offering over 24 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

25
25
years of professional experience

Work History

Flight Attendant

Southwest Airlines
Las Vegas, NV
03.1999 - 09.2022
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.

Cashier

Home Depot
San Diego, CA
02.1997 - 01.1999
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer refunds and exchanges according to established guidelines.

Education

Associate of Arts - Business Administration

Mira Mar Community College
San Diego, CA
02.1997

Skills

  • Aircraft Safety Checks
  • Emergency Care
  • Guest Satisfaction
  • Emergency Procedures Knowledge
  • Airline Policies
  • Regulation and Compliance Monitoring
  • Federal Guidelines

Timeline

Flight Attendant

Southwest Airlines
03.1999 - 09.2022

Cashier

Home Depot
02.1997 - 01.1999

Associate of Arts - Business Administration

Mira Mar Community College

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Cynthia Jones