Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Human Resource ManagerWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridLocation: Yuciapa, CA, US
Open to relocation: No
Open To Work
Cynthia Jones
Human Resources
Yuciapa,CA
Work Preference
Summary
Dynamic Human Resource Manager with a proven track record at Western States Wholesale Inc., excelling in employee engagement and conflict resolution. Expert in HR policies and employment law, I successfully enhanced recruitment processes and improved employee retention, fostering a positive workplace culture while ensuring compliance with regulations.
Overview
26
26
years of professional experience
Work History
Human Resource Manager
Western States Wholesale Inc.
Ontario
03.1998 - 08.2024
- Resolved workplace issues in accordance with company policy and legal guidelines.
- Conducted investigations for employee complaints and concerns to determine resolutions.
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management.
- Recruited and onboarded new employees, ensuring compliance with regulatory requirements.
- Performed background checks and reference checks on potential candidates for open positions.
- Created job descriptions and conducted job analysis to determine necessary qualifications for positions.
- Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.
- Conducted exit interviews to gain insight into reasons for departure from the company.
- Managed employee benefits programs including health insurance, retirement plans, vacation leave.
- Designed and implemented human resources policies and procedures.
- Explained business rules and regulations via employee handbook.
- Maintained in-depth knowledge of labor laws and regulations.
- Advised senior management on best practices for human resources policies and procedures.
- Maintained accurate records of personnel-related data using HR software systems such as ADP Workforce Now, Paychex, PayUSA and in-house system.
- Assessed staffing options and alternatives to support achievement of business goals during peak and seasonal periods.
- Monitored trends in labor laws, regulations and benefits while providing guidance on changes as needed.
- Communicated performance expectations in accordance with job descriptions for each position.
- Facilitated conflict resolution between team members in a timely manner.
- Partnered with loss prevention to conduct employee accident investigations.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Served as link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
- Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment and recommended needed changes.
- Oversaw evaluation, classification, and rating of occupations and job positions.
- Represented organization at personnel-related hearings and investigations.
- Analyzed employee performance and behavior to determine grounds for termination.
- Investigated and reported on industrial accidents for insurance carriers.
Education
High School Diploma -
San Dimas High School
San Dimas, CASkills
- Recruitment and Selection
- Employee Engagement
- Performance Management
- Employee Relations
- Performance Appraisal
- Onboarding and Orientation
- Training and Development
- HR Policies and Procedures
- Employment Law
- Background Checks
- Benefits Administration
- Job Analysis
- Diversity and Inclusion
- Employee Retention
- Internal Communications
- Conflict Resolution
References
References available upon request
Timeline
Human Resource Manager
Western States Wholesale Inc.
03.1998 - 08.2024
High School Diploma -
San Dimas High School