Creative Business Owner bringing 18 years of entrepreneurial experience with an exceptional background spent in food service & retail. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Hi, I’m
Cynthia Jolly
Owner/Proprietor/Operator/Chef/Baker
Owensboro,KY
Summary
Overview
21
years of professional experience
Work History
The Biscuit Lady/Boujie BiscuitOwensboro
Owner/Sole Proprietor
03.2015 - Current
Job overview
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
The Biscuit LadyKentucky
Head Chef/Baker
03.2015 - Current
Job overview
- Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
- Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
Prague SchoolsPrague, Czech Republic
English (TEFL/TESOL) Teacher
01.2003 - 09.2006
Job overview
- Established a positive learning environment by implementing classroom management techniques and fostering respectful relationships with students.
- Differentiated instruction to meet the diverse needs of students, resulting in improved academic performance and increased engagement.
- Collaborated with colleagues to develop interdisciplinary lessons, enhancing student understanding of connections between subject areas.
- Provided ongoing feedback and support to struggling students through one-on-one tutoring sessions, leading to significant improvement in their language skills.
- Utilized various teaching methods to accommodate different learning styles, ensuring all students had equal opportunities for success.
- Implemented creative strategies such as role-playing exercises and group projects, making the learning process enjoyable and engaging for students.
- Participated in professional development workshops to stay current on best practices in TESOL education, continuously improving instructional effectiveness.
Education
The Sobelsohn School For Paralegal StudiesNew York
No Degree from Paralegal Studies
04.1999
University Overview
Bushwick High School For Social JusticeBrooklyn
High School Diploma
06.1995
University Overview
- Honor Roll [Semester and Year]
- 3.7 GPA
- Extracurricular Activities: Track team sprinter, entertainment club leader & choreographer
- Elected Captain of basketball cheerleading squad and double-dutch team
Skills
- Budget Administration
- Labor Relations
- Business Management
- KPI Management
- Administrative Oversight
- Staff Hiring
- Product Branding
Languages
Czech
Limited Working
Spanish
Professional Working
Timeline
Owner/Sole Proprietor
The Biscuit Lady/Boujie Biscuit
03.2015 - Current
Head Chef/Baker
The Biscuit Lady
03.2015 - Current
English (TEFL/TESOL) Teacher
Prague Schools
01.2003 - 09.2006
The Sobelsohn School For Paralegal Studies
No Degree from Paralegal Studies
Bushwick High School For Social Justice
High School Diploma